Job Description

Sales Administrator – Full Time – Glasgow HQ

At itison we match our 1.7m members to the best local businesses, create our own world-class events, run some of our home city’s best venues, and donate experiences to those who need them the most through our own charity. 

We believe our business should be a force for good and a great place for a career, but above all, we believe work should be fun and that the experience starts with us.  

We’re looking for a smart and systems-savvy Sales Administrator to join our Mission Control team.

The position will be based full-time in our Glasgow HQ (just off George Square), and would suit an experienced administrator looking for a new challenge.

What you’ll be doing 

The Mission Control team sits at the heart of our business operation and is responsible for getting all our deals processed and live on the itison website every day. 

You’ll play a key role in the core day-to-day function of itison.com and your duties will include;

• Working through a high volume of tasks, at a fast pace

• Processing deal & event features, including data processing from contract stage to factchecking, copywriting, image selecting & correcting errors 

• Setting up daily email campaigns, checking the correct features are listed and writing eye-catching and effective copy and subject lines

• Setting up and maintaining our in-house hotel booking system, Reservations Manager

• Liaising with the businesses we work with, both on the phone and over email to get their deals live and trouble-shoot any questions

• Working closely with our sales, marketing, and customer support teams - troubleshooting issues for these departments, keeping them up to date on new deals, and giving feedback where guidelines aren’t being met. 

• Working closely with other departments on day-to-day operations, seasonal campaigns, and new projects to deliver exciting content to itison members

• Other ad-hoc tasks as needed to support the company in its growth goals

Full training will be provided on team tasks and on our company systems. 

Key traits 

The ideal candidate must excel when working as part of a busy team to meet tight deadlines, as well as being comfortable working independently.

You will be;

• Smart and well organised 

• Resilient and able to work effectively in a fast-paced environment 

• Strong attention to detail and ability to spot mistakes and fix them

• Excellent verbal and written communication skills 

• Analytical and good at problem-solving 

• Confident with computers and strong experience of MS Office including Outlook, Word and Excel 

• Reliable, with good timekeeping and attendance

The salary and benefits package: 

• Salary £25k - £27k depending on experience

• Private health Care

• Salary exchange smart pension scheme

• Employee assistance programme

• 15% itison discount & 50% discount in all itison-owned venues

• Learning grant

• Home & Tech discount scheme

• On-site gym and lunchtime Pilates classes

• Enhanced maternity/paternity

• Paid company socials

• Holiday-buy scheme

• Duvet days and Summer school/Winter school (our equivalent of flexi-time)

• Birthday day off

• Charity day – paid time off to volunteer for a charity of your choice

• Fantastic work environment...fruit bowl, snacks and cereals, and full bar set-up in the office for Friday Prosecco, or a healthy drink if preferred

No recruiters or agencies, please.