At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
As a global leader in medical technology, services and solutions, Medtronic improves the health and lives of millions of people each year. We believe our deep clinical, therapeutic and economic expertise can help address the complex challenges – such as rising costs, aging populations and the burden of chronic disease – faced by families and healthcare systems today. But we can’t do it alone. That’s why we’re committed to partnering in new ways and developing powerful solutions that deliver better patient outcomes.
The Sales Administrator supports the Spine, Cardiac Rhythm Management, Coronary & Renal Denervation, and Peripheral Vascular business operations in East Malaysia by coordinating sales administration, billing processes, inventory monitoring, and government claims documentation. This role collaborates closely with internal sales teams, surgeons, specialists, social workers, government agencies, and patients to ensure efficient operational support, accurate documentation management, and timely completion of claims and billing processes.
Responsibilities may include the following and other duties may be assigned.
Support daily Spine team operational activities, including follow-up on approvals and purchase orders (PO) for both pre-procedure and post-procedure cases.
Coordinate and liaise with social workers, doctors and government agencies regarding approvals, claims, and documentation requirements.
Ensure timely completion of the sales billing process with accurate and complete documentation.
Prepare, collect, and manage documents requiring signatures and stamps from surgeons, specialists, and patients for claims processing purposes within Kuching.
Submit claim-related documentation to relevant government agencies and follow up on processing status.
Maintain and update the East Malaysia cases database by account and product usage.
Monitor and support stock inventory tracking and management activities.
Support Onits documentation preparation, submission, and follow-up activities for MSA-related cases.
Provide general administrative and operational support to the sales team to ensure smooth business operations.
Required Knowledge and Experience:
Diploma or Bachelor’s Degree in Business Administration, Healthcare Administration, or related disciplines.
Prior experience in sales operations, healthcare administration, or medical device industry is preferred.
Good communication and coordination skills with internal and external stakeholders.
Strong attention to detail and ability to manage documentation accurately.
Proficient in Microsoft Office applications and database management.
Able to work independently and manage multiple tasks effectively.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
A global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives.
