Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Crest Nicholson Midlands Division are now looking for an enthusiastic and motivated Sales Administrator to effectively carry out all sales related administration and to respond to general and development sales enquiries both by telephone, email and in writing.

The administration functions shall include, but not be limited to, the processing of the sales data using business unit and Crest Nicholson reporting systems, the production of reports from these systems and the adherence to company protocols with regard to operation of these systems. It shall also include the maintenance of filing records for sales data in accordance with company procedures.

You will be responsible to provide support for the Sales Managers for site set up and Sales Director. Also, to maintain accurate order log of sales related orders for the purposes of order no. provision and control.

The successful candidate will ensure that sales related information is distributed within the business to other departments as required by them. And act as a point of contact for the distribution of information to Sales Executives from the business unit offices.

The Role:

• Ensure that all development details entered into the system are accurate for the purposes of sales and marketing.
• Maintain records of all customers including additional marketing information as required and available.
• Record details of all sales including selling prices, customer extras orders, contract exchange and legal completion deadlines.
• Produce weekly, monthly and other ad hoc reports required by the business unit management in accordance with the time scales required for these reports.
• To maintain digital back-up and hard copy records of information as required by the business unit and company procedures.
• Co-ordinate the distribution of information between the Sales & Marketing department and other departmental functions within the business unit
• Provide information for weekly head office reports as required.
• To produce timely and accurate Completion Statements for the legal and finance functions.
• Co-ordinate the provision of adequate quantities of sales support materials for each development, such as items brochures, price lists, stationery and uniforms.
• Support to the Sales Managers and Sales & Marketing Director in the setting up of each new development, including telephone lines and IT equipment.
• To raise orders for Sales and Marketing department as required.
• Fulfil brochure requests within 24 hours of receipt.
• Ensure that price lists are kept up to date and issued to site on a weekly basis.
• Induction for new starts including ordering uniform, IT etc.
• General support for the wider Sales Team.

What are we looking for in a successful candidate?

• Previous Administration experience, ideally with a Housebuilder/Construction business
• Strong experience in using I.T. based administration systems
• Working in a time critical environment
• Good organisation skills and numeracy
• Excellent level of IT skills and telephone
• Attention to detail and accuracy
• Strong interpersonal/motivational skills
• Full UK driving license

The Company

Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.

We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.

Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive.

As an employer of choice, we offer an extensive range of benefits, to include:

• Competitive Salary
• Company Bonus Scheme
• Private pension
• 25 days' annual leave
• Cycle to work scheme
• Share save scheme
• Gym membership discounts

We are an inclusive employer; the Company will consider flexible working requests for all roles.

We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!