Job Description

The Sales Administrator provides support to the hotel sales team by handling administrative tasks, coordinating client communication, maintaining sales records, and assisting with bookings, contracts, and event planning. Meets all property and industry related health and safety guidelines to support the well-being of guests, team members, and the local community.

Requirements

Essential Functions:

• Answer the telephone and forward calls to the appropriate sales manager or department.
• Enter, update, and cancel hotel reservations in the property management system.
• Transfer banquet event bills from hotel sales system to appropriate shared file for front desk accessibility.
• Create meeting room signage for following business day events.
• Print, and distribute, banquet event orders and group resume to designated team members.
• Distribute activity reports and distribute to designated team members.
• Assist in the completion of month end sales reports.
• Demonstrates a positive attitude and maintains a professional appearance.
• Performs other duties as assigned.

Qualifications:

· High school diploma or equivalent.

· Minimum two years’ experience in a hotel-related position.

· Ability to communicate with guests, and team members, in a professional manner.

· Ability to learn safety, emergency, and accident prevention policies and procedures.

· Skilled in the use of front office equipment.

· Knowledge of proper telephone etiquette.