Job Description

Key Responsibilities

• Pre-Sales & Legal Compliance

• • Coordinate and track the execution of Non-Disclosure Agreements (NDA) and other legal contracts.

• Order & Logistics Management

• • Handle end-to-end order processing and generate Invoices, Packing Lists, and shipping documentation.
  • Act as the primary point of contact for local transportation and freight forwarders to ensure on-time delivery.

• Sample & Technical Asset Tracking

• • Manage the lifecycle of Demo Samples and Evaluation Boards (EVB), including dispatch and return tracking.
  • Coordinate with FAEs to ensure samples reach customers for testing on schedule.

• Administrative Support

• • Manage daily mail delivery, courier services, and document filing.
  • Monitor payment status and follow up on overdue accounts receivable.

Typical Performance Measures:

• Order Management and Coordination
• Shipment Monitoring and Progress Updates
• Data Management Quality
• Sales Reporting and Analysis Effectiveness

Professional Skills/ Abilities:

• Proficient in MS Office (especially Excel) and ERP systems. Ensure proficiency, accuracy and organization in managing and maintaining data within systems.
• Experience in sales operations and assisting customer inquiries within the international business environment.
• Familiarity with order processing workflows, shipment tracking, and coordination with regional and global teams.
• Excellent English communication skills, both spoken and written, for effective collaboration with customers and team members.
  Business-level English for handling international contracts and documentation.
• Highly process-oriented, with the ability to follow and refine workflows to enhance efficiency and performance.
• Strong analytical skills to compile sales performance reports and to support sales strategies.
• Able to handle multitasking under deadlines while ensuring a high level of accuracy and attention to detail.

Personal Qualities:

• Analytical Thinker: Skilled at interpreting data to support decision-making.
• Detail-oriented: Ensures precision in all tasks and communications.
• Adaptable: Adjusts quickly to changing priorities and workloads.
• Proactive: Identifies challenges and opportunities for improvement.
• Customer-centric: Builds strong relationships to enhance satisfaction.
• Collaborative: Works effectively with diverse teams and stakeholders.
• Strong Communicator: Articulates ideas clearly and professionally.
• Organized: Manages multiple tasks with structured efficiency.
• Driver's License: A valid driver’s license is preferred.
• Travel-Ready: Willing and able to travel for business needs.