Job Description

For KWS Bulgaria EOOD, we are looking for a Sales & Administrative Support Specialist (m/f/d) for our office in Sofia to support our Country Organization in Bulgaria. In this role, you will contribute to the smooth execution of administrative, sales support, and office management processes while collaborating with internal teams, customers, distributors, and external partners.

If you are an organized, service-oriented professional who enjoys working in a dynamic international environment and taking ownership of diverse administrative responsibilities, we look forward to getting to know you.

Your Responsibilities – Where Challenge Meets Responsibility

• Act as the main administrative support and trusted contact person for the Country Manager.
• Coordinate daily office operations and ensure the efficient flow of information, documentation, and communication across the organization.
• Manage business correspondence with customers, distributors, service providers, and other stakeholders.
• Handle incoming calls, e-mails, courier services, and postal correspondence while ensuring timely follow-up and distribution.
• Prepare, review, and submit company documents for approval and signature.
• Coordinate meetings, maintain organizational records, and support the implementation and follow-up of management instructions.
• Monitor office facilities and equipment, coordinating maintenance activities whenever required.
• Support the organization of customer events, exhibitions, field demonstrations, technical meetings, and seminars in cooperation with the Marketing team.
• Assist the Logistics team with document flow processes related to customers, suppliers, and contractors.
• Administer procurement activities, including supplier communication and processing of invoices, packing lists, warranty documentation, and related records.
• Maintain accurate records of purchased goods and ensure proper documentation and compliance with internal procedures.
• Manage and maintain customer and distributor data in Salesforce and other internal systems, ensuring data accuracy and completeness.
• Process, consolidate, and analyze annual distributor sales reports while maintaining year-over-year sales statistics and databases.
• Support the administration of the company car fleet and related operational processes.
• Participate in the administration of customer loyalty and voucher programs.
• Handle confidential company information and personal data with the highest level of discretion and integrity.
• Support additional administrative and operational projects as assigned by the Country Manager.

Your Profile – Where Expertise Meets Personality

• You hold a Bachelor's degree in Business Administration, Economics, Finance, or a related field.
• You have previous experience in administration, sales support, customer service, office management, or a comparable support function.
• Experience within an international and matrix organization is considered an advantage.
• You are confident working with Microsoft Office applications, especially Excel, Word, and PowerPoint.
• Experience with CRM and ERP systems such as Salesforce and SAP is an advantage.
• You possess strong data management, reporting, and organizational skills.
• You are highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
• You enjoy working collaboratively and building strong relationships with colleagues and external partners.
• You demonstrate a proactive, solution-oriented, and customer-focused mindset.
• You have excellent proficiency in English, both written and spoken.
• Knowledge of Bulgarian is required.

Start your future with us… What we offer for your growth

• A diverse and international working environment within one of the world's leading plant breeding companies.
• Interesting and varied responsibilities with a high level of ownership and autonomy.
• A collaborative and supportive team culture built on trust, respect, and partnership.
• Opportunities for professional development and continuous learning.
• An attractive compensation and benefits package.