Job Description

We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.

Duties and Responsibilities

Sales & Administrative Support 
• Assist with preparing and managing client quotes
• Support sales processes and documentation 
• Maintain accurate records and CRM updates 
Procurement & Operations
• Source and purchase IT equipment and services 
• Liaise with suppliers and manage orders 
• Track procurement timelines and ensure timely delivery 
Customer & Team Coordination
• Conduct customer follow-ups to ensure satisfaction and progress 
• Coordinate internal team activities and keep tasks on track 
• Support scheduling and team organisation 
Reporting & Documentation
• Generate reports for management as required 
• Maintain organised documentation and records 
General Administration
• Provide broad administrative support across the business 
• Help maintain a positive and organised work environment 

Required Experience/Skills

Experience
• Previous experience working with a Managed Service Provider (MSP) or IT environment 
• Proven experience in an administrative or sales support role 
Systems & Tools
• Essential: Experience with ConnectWise 
Soft Skills
• Strong verbal and written communication skills 
• High attention to detail 
• Ability to manage multiple tasks and work under pressure 
• Strong organizational and time management skills 
• Proactive and team-oriented mindset