Job Description
About the Role
We are a consumer products business in the sustainable packaging space, looking for a detail-oriented Sales Administration Coordinator to support our commercial team. This role sits at the intersection of data, pricing, trade spend, and customer administration — keeping our sales operations accurate and organised as we grow.
If you're analytical, love working with spreadsheets, and enjoy building structure behind a sales function, this role is for you.
Work Structure & Requirements
- Location: Remote / Virtual
- Schedule: Part-time, Monday–Friday
- Time Zone: PST (Pacific Standard Time)
- Compensation: $8 USD per hour
Key Responsibilities
- Sales Administration & Data Management
- Maintain accurate customer, product, pricing, and sales data across internal systems and spreadsheets
- Complete data entry and regularly audit records for accuracy
- Maintain customer master files and account information
- Support new customer and retailer setup requirements
- Manage retailer and distributor forms, portals, and administrative requirements
- Ensure key sales documents are organised and accessible to the wider team
- Pricing & Product Specifications
- Maintain and update customer price lists across different accounts and markets
- Track pricing changes and ensure accuracy across internal records and customer documentation
- Maintain SKU, case configuration, barcode, and product specification data
- Support completion of new line forms, product setup forms, and customer-specific documentation
- Coordinate updates to product specs when packaging or product details change
- Trade Spend & Commercial Support
- Maintain trade spend trackers across promotions, discounts, rebates, and customer programs
- Track agreed promotional activity against budgets and customer plans
- Support reconciliation of trade spend and flag discrepancies or missing deductions
- Maintain promotional calendars and customer-specific commercial agreements
- Assist with compiling information for customer reviews and sales meetings
- Reporting & Analysis
- Prepare recurring sales and commercial reports
- Analyse sales data and highlight trends, variances, or areas requiring attention
- Support basic forecasting and customer performance tracking
- Assist the sales team with ad hoc data pulls and analysis as required
- General Sales Support
- Support account managers and leadership with day-to-day sales administration
- Prepare presentations, price lists, sell sheets, and customer-facing documents
- Track open actions and follow up with internal and external stakeholders
- Help improve sales admin processes and create simple SOPs for recurring tasks
Required Skills & Experience
- Sales Admin / Operations Experience: 2+ years in Sales Administration, Sales Operations, Commercial Support, or a similar role — required
- Spreadsheet Skills: Strong Excel or Google Sheets skills; comfortable working with large volumes of data while maintaining high accuracy
- Pricing & Trade Spend: Experience managing pricing, product specifications, customer records, or trade spend strongly preferred
- Analytical: Strong numerical skills with the ability to identify trends and flag variances
- Attention to Detail: High accuracy across data entry, records management, and documentation
- Communication: Strong written and spoken English; able to work with internal and external stakeholders
- Independence: Proactive and able to manage multiple deadlines with limited supervision
- Industry: Experience in CPG, retail, wholesale, packaging, or a physical product business preferred
