Job Description

Sales Administration Coordinator

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

We build. We create impact.

Sales Administration Coordinator

As a Sales Administration Coordinator, you will play a key role in ensuring excellent service standards, accurate order management, and smooth coordination between Sales, Logistics, and Accounting.

You will contribute to building a strong and collaborative Sales Admin function that supports our customers and internal teams with professionalism and reliability.

Main responsibilities

• Review and process sales orders while ensuring deliveries are compliant with internal processes.
• Maintain accurate and up-to-date sales and customer records.
• Issue sales invoices and ensure data accuracy in all transactions.
• Monitor and follow up on customer payments in collaboration with Accounting.
• Collect and consolidate information to respond promptly to customer and distributor inquiries.
• Provide accurate and timely order status updates to both internal and external stakeholders.
• Collaborate effectively with Accounting, Logistics, and Sales teams to ensure smooth order-to-cash execution.
• Support the continuous improvement of the sales administration process and documentation.
• Ensure adherence to company sales policies and commercial terms.

Qualifications

Qualifications we’re looking for.

What we’re looking for

Experience

• Proven experience as a Sales Administrator, Sales Support, or Customer Service Coordinator.
• Experience working in a dynamic environment where cross-functional collaboration is key.
• Hands-on experience with SAP and MS Office (especially Excel).

Skills

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills – able to interact with different departments and customers in a clear and professional way.
• Customer-centric mindset combined with strong problem-solving abilities.
• Demonstrated maturity, accountability, and ability to manage priorities under pressure.

Abilities

• Team player who contributes to a positive and respectful work environment.
• Proactive, self-motivated, and comfortable working independently when needed.
• Understanding of sales performance metrics and order-to-cash process.
• Fluent in English and French; additional languages are an asset.

Education

• Bachelor’s degree in Business Administration, Supply Chain, or a related field.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits up to $100/month per employee for commuting expenses.
• Philanthropy Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

All your information will be kept confidential according to EEO guidelines.