Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

This role can be located in the US or Canada and will support our sales team in our Food & Beverage vertical which includes our business units, Silverware POS and Arryved.

• The Sales Administrator supports the sales organization by managing administrative processes, maintaining sales systems and data, and ensuring efficient day-to-day operations. This role plays a critical part in enabling the sales team to operate effectively by providing accurate reporting, coordinating processes, and supporting cross-functional communication.

Key Responsibilities

• Provide administrative and operational support to the sales team and sales leadership
• Maintain and update CRM systems (e.g., Salesforce) to ensure data accuracy and integrity
• Process sales orders, contracts, renewals, and amendments in accordance with company policies
• Assist with sales reporting, dashboards, and performance metrics
• Coordinate sales onboarding materials, documentation, and internal resources
• Support forecasting, pipeline tracking, and territory or account assignments
• Collaborate with Finance, Legal, and Operations teams on pricing, contracts, and billing processes
• Manage sales documentation, templates, and internal knowledge bases
• Respond to internal inquiries related to sales processes and tools
• Identify opportunities to improve sales workflows and operational efficiency

Required Qualifications

• Bachelor’s degree or equivalent work experience
• 1+ years of experience in sales operations, sales administration, or a related role
• Proficiency with Salesforce CRM systems and Microsoft Office
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency with Excel

Preferred Qualifications

• Experience supporting a B2B SaaS sales organization
• Experience with reporting tools or business intelligence platforms
• Understanding of sales processes, pipelines, and forecasting

Skills & Competencies

• Analytical and detail-oriented mindset
• Process-driven with a continuous improvement focus
• Strong problem-solving abilities
• Ability to work independently and collaboratively
• High level of professionalism and discretion

Salary range:

$40,000 - 58,000 CAD

$40,000 - $53,500 USD

Fullsteam recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits that include:
•  Medical
•  Extended Health and LTD plan
•  Dental
•  Vision
•  RRSP (with employer match)
•  Health Spending Account
•  Flexible paid time off

This posting is for an existing vacancy and will remain open until filled.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.