Job Description

INDUSTRY: Logistics

CONTRACT DETAILS: Permanent

POSITION LOCATION: Windhoek, Khomas, Namibia

POSITON NAME: Accounts Executive

NB: CANDIDATE MUST HAVE STRONG SALES SKILLS BACKGROUND AND EXTENSIVE EXPERIENCE IN THE LOGISTICS INDUSTRY

Responsibilities

• Identify, research and acquire new clients, including cold‑calling and leveraging personal networks.
• Balance responsibilities between new business development and servicing existing clients.
• Cross‑sell additional supply chain services using established industry networks.
• Prepare visit schedules and report on client interactions and KPIs.
  Maintain strong market awareness and ensure clients receive updated product and service information.
• Provide tailored solutions, quotations and technical support to clients.
• Develop sales strategies including pricing, tender preparation and contract negotiation.
• Deliver after‑sales service and ensure effective communication between clients and internal departments.
• Monitor payment processes and support invoice management.
  Support innovation and track competitor activity for strategic advantage.
• Manage service‑level agreements, statutory requirements and relationships with external stakeholders.
• Maintain communication across internal divisions and build strong relationships with carriers, suppliers and operational partners.
• Review and manage customer agreements continuously.
  Act as the primary interface between clients and operations to strengthen client relationships.
• Engage in project management, strategic planning, negotiation and opportunity development.
• Identify gaps in operational performance and drive corrective actions.
• Report service or product issues to senior management, clients and suppliers.
• Ensure compliance with safety, OHS and internal regulatory requirements

Requirements

• Matric
• Tertiary qualification.
• Minimum 3–5 years' experience in a Key Account Management (KAM) role.
• Proven ability to manage multiple accounts while actively identifying and pursuing new business opportunities.
• Strong capability to understand client needs and negotiate pricing, services and contract terms effectively.
• Demonstrated people‑management experience.
• Proficiency in Microsoft Office applications.
• Strong report‑writing skills with the ability to present clear, accurate and professional documentation.
• Experience in tender drafting and submission processes.
• A valid BE driver's licence is essential

Only short-listed candidates will be contacted.

Closing date: 26 May 2026