Job Description

& Responsibilities

Emergent is seeking an Account Representative to support a specialized business unit focused on expanding Red Hat’s presence across State and Local Government and Education (SLED) accounts. This role is responsible for developing new customer relationships, expanding existing accounts, and driving adoption of Red Hat’s full software portfolio across a territory covering the Central, Mountain West, and Southeast regions, serving as the primary Red Hat-facing representative for the region.

Responsibilities and Essential Duties

• Define, develop and execute territory sales plan, targeting SLED customers for Red Hat products and services.
• Establish and maintain key relationships with clients, partners, vendors and/or manufacturers at all levels of the organization, including executives to advance the sales cycle and support the client post-sale.
• Perform prospecting activities to gain new business and advance the sales cycle, such as identifying and understanding customers’ business issues and technical infrastructure, researching and generating detailed account profiles.
• Identify, develop, and close net new sales opportunities within existing Red Hat SLED accounts in the assigned territory.
• Work closely with account solutions architects to identify key projects, programs, and offices to sell Red Hat's comprehensive enterprise solutions (subscriptions, training, and consulting).
• Manage the account planning process, forecasting and other sales metrics for assigned accounts.
• Develop new strategies for Red Hat offerings within key accounts to establish proofs of concepts and pilot implementations.
• Act as the trusted adviser for senior IT and business executives of key SLED accounts to create long-term partnerships with customers in the accounts.
• Follow and demonstrate the Emergent Sales Methodology to manage the end-to-end sales process, including collaboration with Red Hat channel sales to deliver proposals.
• Work with marketing staff to support various Red Hat sales presentations and lead generation activities.
• Work with and provide guidance to more junior sales staff in sales activities that support and generate territory sales renewals and growth.
• Meet or exceed quarterly and yearly sales quotas and targets.

Qualifications

• Bachelor’s degree in Business Administration, Sales and Marketing, or related field and/or equivalent combination of education and/or experience.
• 2+ years of technical sales experience.
• Experience using and maintaining a CRM system.
• Support territory based working hours while located outside of assigned territory.
• Track record of achieving and exceeding sales goals.
• Experience working in a consultative manner with customers, vendors and technical staff in developing technology sales solutions.
• Experience with SLED clients preferred

Knowledge / Skills / Abilities (KSAs):

• Outstanding written and verbal communication skills
• Ability to work effectively with cross-functional teams
• Expertise in developing and maintaining successful customer and vendor relationships
• Ability to balance strategic and tactical sales skills
• Ability to work with cross-functional teams and achieve success for customers
• Presentation Skills
• Multitasking
• Mathematical Skills
• Critical Thinking
• Demonstrated knowledge and use of MS Office Suite
• Accuracy and attention to detail
• Ability to prioritize work and self-manage
• Frequent use or application of functional discipline principles, standards, and theories

Emergent, a subsidiary of Mythics, LLC, is an award-winning IT solutions provider and value-added reseller based in Virginia Beach, Virginia. Since 2006, Emergent has specialized in solving complex challenges and delivered best-of-class technology solutions to operations in all levels of government, education, and commercial organizations worldwide. At Emergent we are looking for motivated people with the expertise and insight to tackle the toughest client issues.

Why Work at Emergent?

Because at Emergent, YOU count! At Emergent, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.

At Emergent, you will experience a truly enjoyable corporate culture. Thanks to our flexible benefits options, you can choose the benefits you want or need. Our benefit options include:

• Comprehensive Health, Dental, and Vision plans
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources

In addition to our optional benefits, all full-time employees enjoy:

• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, quarterly awards, annual kick-off parties
• Employee Resource Groups such as our Values & Women’s Leadership Committees – Focusing on charitable and volunteering events to give back to our community, creating an inclusive environment for all, and fun employee activities
• Health and wellness-focused activities
• Relaxation Spaces
• In-office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Emergent, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. Emergent, LLC will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment. This company is a VEVRAA Federal Contractor, and has designed and agreed to implement an Affirmative Action Program in accordance with Executive Order 11246 and VEVRAA Final Rule. Emergent, LLC is able to provide alternative methods of application for those who are unable to complete an online form. Please contact accommodationrequests@mythics.com to arrange reasonable accommodations. To read more about your rights, please visit the Department of Labor Disability Rights Fact Sheet here. For more information about Federal laws prohibiting job discrimination, please view the “EEO is the Law” Poster here.