Agilent Technologies

Sales Account Manager - Total Account Management

Agilent Technologies  •  Melbourne, AU (Remote)  •  5 days ago
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Job Description

The Total Account Manager will be responsible for managing and growing assigned accounts across consumables, services, and instrumentation portfolios. This role involves driving product sales, developing customer relationships, identifying business opportunities, and delivering overall account growth while ensuring a consultative and value-driven sales approach.

Key Responsibilities:

  • Maintains responsibility for one or more named accounts or an entire named territory.
  • Convert new accounts (hunting) and/ or manage existing accounts (farming).
  • Responsible to grow business through up-sell and cross-sell activities across the Agilent portfolio of products. More than 50% of time spent with customers engaging across the sales process.
  • Coordinates Product/Market Specialists and Pre-Sales AE/ FAS/TSS and other functions needed to support sales activities and provide technical expertise.
  • Ensures customers are satisfied with service and support and builds strong relationships within accounts.

Engagement in Sales cycle:

  • Opportunity Development
  • Solution Development
  • Negotiation & Close, Onboard & Implementation
  • Relationship Management.

Accountabilities:

  • Generate revenue through new and existing accounts
  • Generate a healthy funnel opportunity
  • Balanced performance across product lines
  • Customer satisfaction and retention.
  • Incentive-eligible position.

Qualifications

  • Bachelor's or Master's Degree or equivalent.
  • Post-graduate, certification and/or license may be required.
  • Typically, at least 4+ years relevant experience for entry into this level.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales

Agilent Technologies

About Agilent Technologies

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio.

Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories.

Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life.

In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Industry
Biotech & Life Sciences
Company Size
10,000+ employees
Headquarters
Santa Clara, CA
Year Founded
1999
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