Job Description

About Valatam

We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

The Account Manager will act as a strategic partner to the leadership team, owning the sales cycle from initial inquiry through proposal development and project win. The role combines client relationship management, proposal and budget development, business development support, and workflow automation to improve operational efficiency.

Key Responsibilities

• Own and manage the sales cycle from inquiry through proposal and deal closure.
• Develop client proposals and budgets for event production projects.
• Manage client communications and maintain strong relationships throughout the sales process.
• Ensure high project quality through clear coordination and communication.
• Support sales development activities and opportunity management.
• Research existing clients to identify potential new opportunities.
• Draft outreach communications and follow-up emails.
• Manage and maintain the company newsletter and LinkedIn presence.
• Track leads and opportunities within Salesforce.
• Support workflow improvements and automation across systems.

Requirements

• Strong communication and presentation skills.
• Confident and proactive partnership mindset.
• Ability to take ownership of projects and drive initiatives forward.
• Positive and collaborative attitude, with a strong problem-solving ability.
• Strategic thinking and adaptability in fast-paced environments.
• Ability to communicate clearly and conversationally with clients and team members.
• Tools Required: Salesforce (MUST), Google Drive, Slack, and automation or AI tools used to connect systems and streamline workflows.
• Schedule & Preferred Time Zone: Monday to Friday, 8:00 AM – 5:00 PM EST.

Benefits

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.

What We Offer

• Hourly rate starting at USD $6/hr (approx USD $1044/month). More information about the payment structure will be discussed further in the process.
• Annual pay increments.
• Discretionary client bonuses (80 % of clients award year-end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after meeting eligibility criteria).
• Birthday / Anniversary bonuses + Gym / Wellness allowance.
• Unlimited online fitness classes + company events & Christmas celebrations.

Please fill out our application form, ensuring you answer all the questions. We will get back to you with more information shortly after receiving your application.