Job Description

[ Kindly submit your updated English resume]

The Sales & Account Manager is responsible for both acquiring new clients and managing existing accounts. Ideal candidates will have a strong background in the wellness or healthcare space, exceptional communication skills, and a passion for delivering client success.

Responsibilities

• Onboard new clients or patients and ensure a smooth, seamless transition into services
• Serve as the primary point of contact for assigned accounts, maintaining high-touch communication
• Build long-term client relationships through regular check-ins, performance reviews, and proactive support
• Identify upsell and cross-sell opportunities within existing accounts to maximize client value
• Conduct consultative sales calls, virtual demos, and service consultations tailored to client needs
• Manage a full-cycle sales pipeline—from prospecting and qualification to close and handoff
• Maintain accurate records of activities, pipeline status, and client information in CRM platforms (e.g., HubSpot, Salesforce)
• Collaborate with marketing to improve lead quality and messaging while staying informed on market trends and client needs

Requirements

• 3+ years of experience closing sales in the Wellness or Healthcare industry, with a proven track record of full-cycle selling
• Proficient in using CRM platforms such as Salesforce, HubSpot, or equivalent for sales tracking, client onboarding, and performance reporting
• Strong consultative selling skills, with the ability to conduct service demos and tailor solutions to client needs
• Excellent verbal and written communication skills in English
• Highly organized, self-motivated, and results-driven
• Comfortable working with KPIs and performance metrics
• Willingness to work in US time zones (PST, EST, CST)
• High school diploma or equivalent

System and Work Setup Requirements

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
• Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

Benefits

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• Medical Allowance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves