Job Description

ENGEL, a reliable plastics injection molding machine manufacturer is seeking an experienced Sales Account Manager to join their team based in the U.S. This position is based in Arizona and Utah & it will be a remote role.

Essential Duties and Responsibilities

• Meet with customers to generate quotes, revise orders, and close deals for machines and robots.
• Maintain ongoing customer relationships through continuous follow-up and engagement.
• Generate requests for quotes and manage order processing.
• Communicate with internal teams to ensure quotes meet customer specifications and generate revisions as needed.
• Oversee the order administration process from entry through delivery and start-up.
• Address customer complaints, delays, and other issues, working closely with internal teams to resolve them in a timely manner.
• Collaborate with various departments and international teams to ensure timely solutions.
• Perform other duties or special projects as required or assigned by the supervisor.

Qualification Requirements:

• Education:
• High school diploma with relevant work experience required.
• Associate’s or Bachelor’s degree in Technology, Engineering, or a related field is preferred.
• Experience:
• Minimum of 5 years of experience in the plastic, rubber, or silicone injection molding industry (maintenance, processing, engineering, etc.).
• At least 3 years of sales experience in a technical/machinery/capital equipment environment.
• Proven ability to build strong customer relationships and manage both new and existing accounts.
• Licenses/Certifications:
• Plastics processing training is preferred.
• Skills and Abilities:
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong communication and interpersonal skills.
• Ability to work independently and exercise sound judgment.

Other Requirements:

• Travel:
• Must be able to travel as needed within the assigned region and to attend sales meetings and trade shows.
• Must possess a valid passport and be able to travel internationally on occasion