Job Description

Join Epta Refrigeration Denmark and build your future in a growing technical industry

Are you curious, commercially driven, and motivated by building strong customer relationships? Would you like to work in a role where you can develop both your sales and technical competencies while becoming part of an international market leader?

At Epta Refrigeration Denmark, we are looking for an Account Manager who is eager to learn, develop, and contribute to our continued growth. Experience from the refrigeration industry is not a requirement. What matters most is your ability to create relationships, understand customer needs, and your willingness to learn a technically advanced and exciting business.

About Epta Refrigeration Denmark

Epta Refrigeration Denmark is part of the international Epta Group, one of the world's leading suppliers of commercial refrigeration solutions for the retail and food industry.

In Denmark, we are approximately 120 employees and operate from our offices in Køge and Viborg. We combine strong local market knowledge with the resources, expertise, and innovation of a global organization.

Our culture is built on collaboration, professionalism, and a genuine desire to help our customers succeed. We believe that great results are created by talented people working together in a supportive and ambitious environment.

The Role

As Account Manager, you will play an important role in strengthening and expanding Epta's position in the Danish market. You will work closely with existing customers while also identifying and developing new business opportunities.

Over time, the role may develop into taking responsibility for selected key accounts and retail chains.

Your primary focus will be:

• Developing and maintaining long-term customer relationships
• Identifying and pursuing new business opportunities
• Following up on sales leads and new market segments
• Supporting the continued growth of our After Sales business
• Contributing to customer satisfaction and sustainable business growth

Your Responsibilities

The position offers a broad range of responsibilities, including:

• Managing sales projects from initial customer dialogue to delivery and follow-up service
• Advising customers and identifying the most suitable technical solutions
• Developing and coordinating projects with customers, suppliers, and internal stakeholders
• Preparing technical calculations and commercial proposals
• Conducting negotiations with customers, suppliers, and business partners
• Building and maintaining strong customer relationships
• Participating in customer visits, exhibitions, and international sales meetings
• Managing opportunities and customer activities in Salesforce
• Supporting order handling and project follow-up in SAP
• Working actively with After Sales opportunities to strengthen customer loyalty

What We Are Looking For

We are looking for a commercially minded individual who enjoys working with people and is motivated by achieving results through relationships and customer value.

Professional Qualifications

• Minimum 3 years of sales experience, preferably within technical or project-based solutions
• Experience managing complex sales processes is considered an advantage
• Technical curiosity and the ability to understand and communicate technical solutions
• Solid IT skills, including Microsoft Excel
• Experience with CRM and ERP systems such as Salesforce and SAP is beneficial
• Fluent in Danish and English, both written and spoken

Personal Qualities

• You are someone who:
• Builds trust and long-lasting relationships
• Is curious, solution-oriented, and eager to learn
• Takes ownership and works independently
• Understands how to balance customer care with business development
• Has a strong commercial mindset and focus on achieving results
• Listens actively and seeks to understand customer needs
• Acts as a positive ambassador for the company and our values

Why Join Epta Refrigeration Denmark?

At Epta, we believe in developing our people. We know that learning our industry takes time, and we are committed to helping you succeed.

We offer:

• A thorough introduction to the refrigeration industry and our solutions
• The opportunity to work with complex and technically advanced projects
• Professional and personal development opportunities
• A strong and supportive team environment
• Collaboration with highly skilled colleagues across Denmark and internationally
• An international organization with a strong market position and clear growth ambitions

Ready for Your Next Career Move?

If you are motivated by relationship-building, sales, and learning a fascinating technical industry, we would love to hear from you.

Join Epta Refrigeration Denmark and become part of a company where expertise, teamwork, and long-term customer partnerships create lasting success.

Don’t send a traditional application

We are less interested in a polished cover letter and more interested in understanding how you think, work, and create value.

Please submit your CV together with your answers to the following questions. We recommend keeping your answers concise. The quality of your reflections matters more than the length.

1. Describe your greatest sales success within the last three years
What was the starting point, what role did you personally play, and what made the difference in achieving the sale?

2. How do you work to develop and maintain long-term customer relationships?
Describe your approach to creating value for customers over time and ensuring that the relationship evolves into a genuine partnership.

3. Tell us about a situation where you had to navigate a complex sales process involving multiple stakeholders
How did you identify the decision-makers, manage different interests, and drive the process toward a decision?

4. How do you approach business development and acquiring new customers?
Provide concrete examples of how you create new business opportunities, gain access to potential customers, and convert dialogue into business results.

5. Imagine you are joining Epta Refrigeration Denmark without prior experience in the refrigeration industry
What would be your key priorities during your first six months, and how would you go about building the technical knowledge and credibility needed to become a trusted and value-adding advisor to customers?