Job Description

• Assume ownership of existing OEM and distributor customer accounts within the team, ensuring a seamless transition and continuity of service.
• Serve as the primary point of contact for assigned accounts, building and maintaining strong, long-term relationships.
• Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications.
• Address customer inquiries, resolve issues promptly, and consistently deliver a high level of customer service.

• Manage and stay on top of an active quote pipeline, ensuring all quotes are accurate, timely, and aligned with customer specifications.
• Review customer drawings, specs, and technical documentation to develop accurate quotations in coordination with engineering and operations teams.
• Track quote activity, follow up on open opportunities, and maintain organized records of customer communications and project updates.
• Coordinate with internal teams including Project Management, Engineering, and Production to ensure quoted scope is achievable and competitive.

• As the role evolves, expand responsibilities to include outside sales activities and proactive business development with new and existing accounts.
• Identify opportunities to grow wallet share within assigned accounts and introduce customers to additional GPC product lines and capabilities.
• Represent GPC at customer sites, industry events, and trade shows as needed.
• Travel 25–50% depending on customer needs and business development activities.

• 3–5 years of inside sales experience, preferably in a manufacturing or industrial environment.
• Demonstrated ability to manage customer accounts and maintain a high standard of customer service.
• Ability to read and interpret customer specifications, engineering drawings, or technical documentation.
• Exceptional attention to detail with strong organizational and follow-through skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Willingness and ability to travel 25–50% as required by customer needs.

• Experience working with OEM or distributor customers in a manufacturing or fabrication environment.
• Background in electrical equipment, enclosures, switchgear, or related power/industrial products.
• Familiarity with ERP systems, CRM platforms, or quoting/estimating software.
• Demonstrated interest in growing into an outside sales or business development capacity.
• Associate or Bachelor's degree in Business, Sales, Engineering Technology, or a related field.