KLA

Sales Account Manager

KLA  •  Hsinchu, TW (Onsite)  •  1 month ago
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Job Description

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Preferred Qualifications

The role is responsible for driving business growth across IC Substrate PCB and SPC related products and services by identifying market opportunities,

developing customer relationships, and executing profitable sales strategies. This position acts as the key interface between customers and internal organizations,

ensuring long‑term strategic partnerships and sustainable revenue growth.

Key Responsibilities

Market & Opportunity Development

  • Identify industries and market segments representing the best opportunities for PCB and SPC‑related products.
  • Utilize available resources to understand industry trends, customer challenges, and business drivers, and identify potential customers requiring PCB & SPC related products and services.
  • Build and maintain a strong prospect pipeline, ensuring a sufficient number of qualified leads.

Sales Strategy & Execution

  • Identify opportunities within customer organizations and engage the appropriate decision‑makers, with the right level of resource investment.
  • Execute sales strategies by clearly articulating product value propositions aligned with customer business needs.
  • Maintain a strong focus on profitability, emphasizing value rather than price.

Closing & Deal Management

  • Effectively manage the sales cycle: pace presentations, address objections, overcome stalls, and close deals in a timely manner.
  • Achieve a strong closing ratio while maintaining appropriate profit margins.
  • Manage and optimize financial exposure, including evaluations, loaners, and final tool payments.

Account & Relationship Management

  • Coordinate seamlessly between customers and internal product, CE, GSS, and Service teams to ensure a successful start to customer engagements.
  • Actively participate in resolving issues and ensuring smooth program execution.
  • Continuously monitor customer satisfaction and proactively maintain long‑term strategic relationships

Ongoing Customer Support

  • Support delivery of high‑quality service by working closely with customer support organizations.
  • Strengthen customer trust through consistent engagement and responsive follow‑up.

Strategy & Leadership

  • Develop business strategies with minimal required resources, leading cross‑functional teams to achieve business objectives.
  • Build and deepen executive‑level customer relationships and connect them to internal senior management.
  • Influence customer long‑term technology strategy and act as a trusted business partner.
  • Generate and develop new business opportunities in a matrix organization, optimizing overall business results.
  • Understand customers’ technology footprint, growth plans, competitive landscape, and strategic direction
  • Drive accurate forecasting and lead customers through the entire business cycle

Qualifications

Minimum Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • Minimum 8 years of field sales or marketing experience in PCB_ICS, or the Semiconductor industry.
  • Strong familiarity with the PCB / ICS / Semiconductor ecosystem

Preferred Qualifications

  • 8+ years of experience with PCB or Semiconductor tools.
  • Proven experience working in a matrix management environment
  • Demonstrated track record of exceeding sales targets
  • Experience managing complex projects involving internal product divisions, partners, and customers.
  • Strong ability to manage strategic accounts with complex challenges
  • Willingness to travel: ~80% local (Taiwan) and ~20% international (US/HQ)

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA Please ensure that you have searched KLA’s Careers websitefor legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

KLA

About KLA

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging and printed circuit boards. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

Visit us at: www.kla.com

Statements made on LinkedIn may constitute forward-looking statements under federal securities laws. These forward-looking statements involve risks and uncertainties that could significantly affect the expected results and are based on certain key assumptions. Due to such uncertainties and risks, no assurances can be given that such expectations will prove to have been correct, and readers are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date indicated. Other risks that KLA faces include those detailed in KLA filings with the Securities and Exchange Commission, including KLA's annual report on Form 10-K and quarterly reports on Form 10-Q. Forward-looking statements made by third parties do not necessarily reflect the opinion of KLA, are outside of KLA’s control and have not been verified or otherwise vetted by KLA.

Industry
Hardware & Semiconductors
Company Size
10,000+ employees
Headquarters
Milpitas, California
Year Founded
Unknown
Website
kla.com
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