Job Description

Position: Sales Account Manager

Number of hours: 20 hrs/week

Schedule: SGT

Rate: Php20, 000/month with incentives

Benefits:  12 days of VL, Holiday pay, HMO from day 1

Tasks required:

• Communicate directly with the customers via inbound and outbound sales and customer support emails

• Foster and develop relationships with customers/clients

• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these

• Act as the point of contact and handle customers individual needs

• Generate new business using existing and potential customer networks

• Resolve conflicts and provide solutions to customers in a timely manner

• Report on the status of accounts and transactions

• Set and track sales account targets, aligned with company objectives

• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• Suggest actions to improve sales performance and identify opportunities for growth

• Generate and source out leads through LinkedIn and other channels

• Other ad hoc tasks that would be assigned

Requirements

• At least 1-2 years of proven work experience as a Sales account manager or Sales account executive

• Hands on experience in sales and an ability to deliver excellent customer experience

• Business acumen with a problem-solving attitude

• Experience working with B2B clients

• Prior experience in generating leads and using lead generation platforms

• Background working with clients in the IT consulting niche or IT Industry is a huge advantage. Preferably clients based in Singapore

• Excellent telephone manner for making initial contact and for ongoing communication with customers and business associates

• Knowledge of CRM software and MS Office

• Understanding of sales performance metrics

• Excellent command of the English language, verbal and written

• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision