Job Title:
Sales Account Manager

Role Overview:

We are seeking a motivated
Sales Account Manager
to drive strategic business development through appointment booking, customer follow-up, and sales pipeline management. This is a customer-facing role focused on converting leads into active customers, increasing account engagement, and supporting new product launches.

Key Responsibilities:

• 
  Strategically book appointments with both new and existing hospital clients

• 
  Follow up with new customers post-initial order to drive continued engagement

• 
  Conduct daily outbound calls to generate and maintain business relationships

• 
  Review customer year-to-date (YTD) spend and re-engage lapsed clients

• 
  Schedule product launch meetings and coordinate sample presentations

• 
  Manage the lead pipeline from initial contact through to first order

• 
  Deliver a minimum of
  80–100 meaningful sales interactions (MSIs) per week
  (15–20 per day)

• 
  Allocate time as follows:
  70% follow-up with existing order customers, 30% new business/cold calling

Requirements

Key Requirements:

• 
  Proven experience in sales, telesales, or a customer-facing role

• 
  Strong communication and relationship-building skills

• 
  Highly organized with the ability to manage a high volume of leads and interactions

• 
  Confident in initiating contact and building rapport with medical professionals

• 
  Ability to work in a fast-paced, target-driven environment

• 
  Experience in reviewing customer data and identifying sales opportunities

• 
  Self-motivated with a strategic and proactive mindset

Key Performance Indicators (KPIs):

• 
  80–100 meaningful sales interactions per week

• 
  Conversion of leads to first-time orders

• 
  Active pipeline and appointment tracking

• 
  Engagement rate of new customers post-first order

Benefits