Job Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about
As a Sales Acceleration Intern, you will support internal teams by helping ensure customer accounts and product setups are accurate, consistent, and ready for use. This role sits at the intersection of operations, sales support, and technical setup, giving you hands-on exposure to how commercial and onboarding processes work in a fast-paced environment. You will work closely with multiple stakeholders while learning core systems, processes, and tools that enable customer-facing teams to succeed.

What you’ll do

• Assist in account activation and configuration activities to support successful customer onboarding.
• Support setup tasks such as domain configuration, access setup, and data updates across internal systems.
• Maintain accurate records and learn to apply account-level and product-level settings.
• Support company initiatives by assisting with channel cost reviews, pricing considerations, and automated pricing updates.
• Provide operational support through bulk updates, data maintenance, and workflow upkeep for customer-facing teams.
• Help evaluate existing processes and contribute ideas to improve efficiency and consistency.
• Support partner and internal teams by creating new customer records and coordinating initial setup tasks.

What makes you a strong fit

• Fluent in English, both spoken and written. Additional language skills are considered an advantage.
• Strong attention to detail with the ability to follow structured procedures and guidelines.
• Proficient in Excel or Google Sheets, including formulas, sorting, and basic data manipulation.
• Eager to learn technical systems, business processes, and documentation standards.
• Comfortable collaborating across teams, tracking tasks, and managing multiple small initiatives in parallel.
• You are available to start with internship on July 6th, 2026
• You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).

Timeline

• CV screening &Interview with Talent Acquisition (During April & May)
• Recruitment task (home assignments) (During May & June)
• Interview with Hiring team and selection process feedback (June)
• Start of internship program (July 6th)
• Orientation week in Zagreb Infobip campus (July 6th - 10th)
• Working with the mentor and within a team (July - January)
• End of the Internship program (January)

Why you'll love it here

• Mentor and team support.

• Being a part of a growing company in a growing industry – we challenge you not to grow!

• Work with people from all over the world. We put the “global” in globalization.

• Possibility to stay on after the internship, depending on your performance and business needs.

Why choose Infobip?

• Travel allowance as per city of work
• Free lunch
• Free Snacks and Beverages
• Social Events
• Internal Trainings
• Free access to Udemy platform
• Referral Bonus
• Equipment
• On-Site Amenities

If youhaven’talready, visit our landing page for more details, which you can find at the link.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process

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