City Wide Facility Solutions is looking for an experienced Sales Development Representative to drive top-of-funnel growth for our sales team. This is a high-activity, high-impact role: you'll identify and engage businesses within our territory, qualify opportunities, and set appointments that convert into revenue. If you have a proven track record in outbound B2B prospecting and want a role where your output directly drives commission, we'd like to talk.
What you'll do
• Research and identify businesses that fit City Wide's ideal client profile for janitorial and non-janitorial facility services.
• Execute 50–100 outbound touches per day across phone and email.
• Qualify prospects and schedule appointments for our outside sales team, maintaining a consistent pipeline of opportunities.
• Own data hygiene in our CRM (Microsoft Dynamics): call logs, client records, notes, and scheduled appointments.
• Build and manage recurring email campaigns and social media outreach through our platforms.
• Report on activity and results daily, weekly, and monthly.
• Consistently meet or exceed activity and lead generation targets tied to revenue goals.
• Follow up with prospects promptly, including requested materials and professional correspondence.
Requirements
• 2+ years of outbound B2B sales, SDR/BDR, or inside sales experience with a demonstrated record of hitting activity and pipeline targets.
• Strong cold outreach skills — comfortable and effective on high-volume phone and email prospecting.
• Proficiency with CRM platforms (Microsoft Dynamics a plus) and disciplined pipeline management habits.
• Experience running email and social campaigns to generate business interest.
• Excellent written and verbal communication; organized, self-directed, and rigorous on follow-up.
• Proficiency in Microsoft Office Suite.
• Bachelor's degree preferred, or equivalent professional experience.
Benefits
City Wide Facility Solutions offers a competitive base salary plus commission, along with a health care reimbursement program, PTO, and 401(k). We also offer paid time to support charities of your choice.
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and now has over 100 franchise locations in the United States and Canada. We help clients manage their facility's needs by scheduling the 20+ interior and exterior services for them. City Wide simplifies the process for building owners and property managers, easing the time, stress, and resources typically required to oversee an entire facility.
For more information about City Wide's services, please visit gocitywide.com/services.
