Job Description

Are you looking for an opportunity to work within an organization that will recognize your unique abilities to care for clients throughout Atlantic Canada? You will be exposed to a fast paced, digital focused company that is evolving and constantly growing to meet the demands of group clients/members.

What you'll do at Higgins Insurance, a part of Orbit Insurance Services:

• Provides support to the Brokers in the Group Home & Auto and Lifestyle teams and helps respond to various inquiries and information requests.
• Completes administrative requests, which includes assembling information and documents, and/or making changes to policies.
• Completes follow-up by contacting appropriate parties via letter, email or telephone.
• Consults with the Brokers to help resolve problem situations as required.
• Prepares and processes responses in accordance with established standards.
• Distributes mail and faxes. This includes opening and sorting mail correspondence for distribution to employees, as well as scanning and electronic indexing.
• Completes data entry in the Broker Management System.
• Keeps information confidential to protect operations.
• Performs other duties within competence, as assigned.

Why you will love it at Higgins Insurance, a part of Orbit Insurance Services:

• Continuously challenged to realize your fullest potential.
• Opportunities to grow your career and own your own success.
• Belief that learning is a lifetime endeavour.
• Dedicated to being the best.
• Atlantic Canada values, with a national business outlook.

Working conditions:

• Monday to Friday schedule
• Note this is a full-time in-office position

Qualifications

Why we will love working with you:

• Focused individual that thrives in building strong relationships.
• You realize that your only adversary to success is time, and your mastery of it makes you a top performer in anything you set your mind to.
• Exemplary customer service is considered table stakes to you and you are seeking to deliver a unique experience for our valued members at every opportunity.
• You value and respect your team.
• Solution oriented individual that understands there are no limitations to our ability to support our valued members

We also consider your potential.If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Salary Range:

This position offers a competitive salary within a range of $35,992 to $49,489.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Recruitment Process:

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Let’s work together! If you are interested in this opportunity, please apply online.