Saint Luke's

Saint Luke's Regional Laboratories Resource Coordinator

Saint Luke's  •  Kansas City, MO (Onsite)  •  7 hours ago
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Job Description

Job Description​

Saint Luke's Hospital is seeking a Regional Laboratory Resource Coordinator to join our team!

Responsible for oversight of the Client Services Department or Patient Service Centers under the direction of the Saint Luke's Regional Laboratories (SLRL) Manager Outreach Services.

Shift: Full-time, evening shift. 2 shifts available: 10 a.m.- 6:30 p.m. or 11 a.m. - 7:30 p.m.. 5x8 hour shifts per week.

The Work:

  • Trains new staff.
  • Edits and reviews timecards.
  • Revises procedure manuals.
  • Assists SLRL Manager Outreach Services in establishing staff performance criteria for customer service and telephone etiquette, timeliness of problem resolution and compliance with department processes.
  • Serves as a resource for escalation of problem issues by the Client Services associates.
  • Monitors performance of laboratory couriers.
  • Monitors and guides organization and protocols for stocking and delivery of supplies.

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Evening (United States of America)

Saint Luke's

About Saint Luke's

About Saint Luke’s

Saint Luke’s serves the West Region of BJC Health System as a faith-based, nonprofit, aligned health system committed to providing the highest levels of excellence in compassionate health care and health-related services. Saint Luke’s cares for patients in 65 specialty services across 67 counties in Missouri and Kansas. Saint Luke’s Hospital has been recognized by U.S. News & World Report as one of the elite hospitals in the nation. For more than 140 years, Saint Luke’s has been dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve.

Saint Luke’s offers:

- The region’s longest continuously operating adult heart transplant program and one of the nation’s leading cardiovascular programs at Saint Luke's Mid America Heart Institute

- Treatment for complex brain and spinal cord diseases and one of the nation’s leading stroke reversal programs at the nationally ranked Saint Luke’s Marion Bloch Neuroscience Institute

- The region’s only treatment center dedicated exclusively to treating metastatic breast cancer—the Koontz Center for Advanced Breast Cancer at Saint Luke’s Cancer Institute

- Saint Luke’s Convenient and Urgent Care clinics for treatment of minor illnesses and injuries

- Liver and kidney transplantation programs

- A comprehensive maternal-fetal diagnostic and treatment center

- Three Neonatal Intensive Care Units, including a Level IIIb NICU at Saint Luke’s Hospital of Kansas City

- Saint Luke’s Rehabilitation Institute, the only comprehensive inpatient rehabilitation hospital of its kind in the region

- A nationally recognized children's behavioral health center, Saint Luke’s Hospital Crittenton Children’s Center

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Kansas City, MO
Year Founded
Unknown
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