• Provide an outstanding client experience and after-sales service to all visitors and clients.

• Demonstrate passion in building and maintaining client relationships by placing clients at the center of every interaction, identifying their needs, and anticipating future requests.

• Develop and maintain a strong client portfolio to support proactive and sustainable business growth.

• Drive performance and exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.

• Create personalized, versatile, and timeless silhouettes for clients while demonstrating a genuine passion for fashion and luxury.

• Build authentic and transparent relationships with clients to create unique and lasting connections.

• Communicate professionally and authentically with both clients and colleagues.

• Effectively utilize all available tools and resources to maximize business opportunities.

• Proactively support both front-of-house and back-of-house teams, contributing to their success and fostering a positive team spirit.

• Comply with all company policies, procedures, and operational standards

PROFILE

• Previous experience delivering high-quality, client-focused service, preferably within luxury retail, fashion and accessories, customer service, or luxury hospitality.

• A strong personal interest in fashion, styling, and creating personalized looks.

• A natural business mindset combined with an entrepreneurial spirit.

• Open-minded, with an appreciation for a company culture that values audacity and authenticity.

• Strong team-player mentality with the ability to work towards shared goals.

• Comfortable using digital tools and applications, with the ability to quickly adapt to new technologies.

• Motivated to work in a fast-paced environment, with strong multitasking and prioritization skills.

• Proactive, enthusiastic, and solution-oriented.

• Excellent written, verbal, and listening skills in English and the local language.

• Adaptable and open to change, viewing it as an opportunity for personal and professional growth.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.