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A SailPoint Support Operations Engineer to assist with incident resolution operational support and platform stability within the Identity and Access Management environment
The resource should have a solid understanding of SailPoint IdentityIQ operations lifecycle processes and troubleshooting to support ongoing IAM services
The role requires strong problem solving skills operational monitoring and coordination with engineering teams to ensure smooth functioning of SailPoint services in a fast paced environment
This resource will participate in operational support activities incident management service requests and production issue resolution for the IAM platform
Availability to respond to production incidents and operational issues in the Identity and Access Management environment is required
A SailPoint Engineer to assist with incident resolution operational support and platform stability within the Identity and Access Management environment
Should have a solid understanding of SailPoint IdentityIQ operations lifecycle processes and troubleshooting to support ongoing IAM services
Strong problem solving skills operational monitoring and coordination with engineering teams to ensure smooth functioning of SailPoint services in a fast paced environment
Participate in operational support activities incident management service requests and production issue resolution for the IAM platform
Availability to respond to production incidents and operational issues in the Identity and Access Management environment is required
IAM Sailpoint SNOW ITIL Scripting Shell Bash
Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.
Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.
