Job Description

Job Type
Part-time
Description

Shee Atika Inc. is seeking a friendly and enthusiastic Greeter to be the first point of contact for guests at Sheet’ká Rainforest Park. This position is responsible for creating a warm, inviting atmosphere while sharing basic information about the park, its cultural significance, and available experiences. The ideal candidate enjoys engaging with people, has strong communication skills, and values cultural respect and authenticity. This position is part-time seasonal and will begin April 1st and continue through mid-October 2026.

“Sheet’ká Rainforest Park is a cultural and natural destination that celebrates the beauty of Southeast Alaska and honors the heritage of the Tlingit people. Home to immersive experiences like Treetop Adventure Tours and Salmon Tales, our mission is to provide visitors with authentic connections to the land, the community, and the stories that make Sitka unique— through guided tours, cultural programs, high-quality food and exceptional hospitality.”

The greeter will be responsible for the following duties, but not limited to:

Welcome Guests

• Greet visitors with warmth and professionalism.
• Provide directions and assist with check-in for tours or activities.

Share Information

• Offer an overview of the park’s features, cultural exhibits, attractions and walking trails.
• Answer questions about amenities, schedules, and local attractions.

Customer Service

• Assist with ticketing and reservations as needed.
• Handle inquiries and resolve minor issues promptly and courteously.
• Coordinate and assist with guest transportation throughout the park, including acting as a walking guide as needed and providing support for visitors with varying mobility needs.
• Process payments.

Safety & Cleanliness

• Monitor visitor flow and ensure safety guidelines are followed.
• Maintain a tidy and welcoming entrance area.

Cultural Storytelling

• Introduce visitors to the cultural significance of the rainforest, ocean and tidelands, highlighting their connection to Tlingit heritage.
• Share stories about local traditions, language, and culture in a respectful and engaging way.
• Serve as an ambassador for local culture, ensuring every interaction reflects respect and authenticity.

Requirements

Minimum Candidate Requirements

Candidate must have authorization to work for any US employer without employer sponsorship.

Candidate must have customer service experience

Candidate must have knowledge of Sitka's history (Tlingit culture is a plus, not required - training will be provided)

Candidate must have ability to stand for extended periods and work outdoors

Candidate must have experience with, or willing to learn point-of-sales (POS) systems

About SAI:

Shee Atiká In. (SAI) maintains an outstanding work environment that includes competitive compensation and challenging work assignments with opportunities for advancement/career growth. To be considered for employment opportunities you must complete an online application.

Our Mission

We deliver meaningful value to our shareholders, people, partners and customers.

Our Values

We are open, honest, and trustworthy

We respect all beliefs and perspectives

We work together as one team

We are committed to excellence in all that we do

We are responsible and accountable for our actions

Our Vision

Our people thrive, prosper and are self-sustaining. We inspire and hold each other up through meaningful connections to our land, ocean, traditions and heritage.

EEO Statement

SAI is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions.

For further information on our equal opportunity protections as part of the employment process:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Shareholder Hire

SAI accords a hiring preference to qualified shareholders of its parent corporation, Shee Atiká Incorporated, an Alaska Native corporation, in accordance with and in implementation of applicable law, including without limitation 43 U.S.C. §1626(g).

Accessibility:

SAI is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation SAI can provide to assist you in applying for one of our open positions. You may contact us by sending an email to sgs-hr@sheeatikagov.com

Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis.

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Salary Description
$18/hr - $20/hr