Job Description

About Us

Derived from humble beginnings, Homewell is a boutique in-home care provider servicing NDIS and ageing clients in Melbourne's North & West with recent growth in the South and Eastern suburbs. We are a dedicated team of passionate professionals, all committed to our mission - including a responsive and caring rostering team. We offer a supportive and flexible work environment where we encourage ongoing development and learning without losing the essence of a person-centred approach. Join us and you will have an opportunity to create positive impact within your local community.

About the Role

The HCP Care Partner role focuses on delivering outstanding person-centred support to our clients. Through building meaningful relationships with internal and external stakeholders, this role is responsible for ensuring that clients are receiving the care and support that they need to live the life that they choose. Key elements of the role include:

• Coordinating services within business guidelines
• Implementing client service responsibilities in line with client needs
• Ensuring Aged Care Quality Standards and HCP compliance requirements are met
• Conducting assessments and reviews as required, and undertaking intake of new clients

The role is based out of our Tullamarine office with WFH flexibility and travel to visit clients as required.

About You

You are a supportive, friendly, and organised individual with excellent time management, leadership and customer services skills. You thrive in a dynamic and innovative environment and enjoy being part of a highly skilled team who believe in the care and service that they provide. You also have:

• Experience in a similar case management role
• Knowledge, understanding and experience in Aged care, disability and/or Home and Community care
• A genuine desire to deliver outstanding customer service in all interactions
• Strong communication and interpersonal skills with a focus on building and fostering meaningful relationships

Why Work at Homewell?

We Offer:

• Employee referral program - $500 if you refer someone from your network
• Exclusive retail discounts to leading retailers
• Discounted health insurance & gym memberships
• Kilometre reimbursement
• Opportunities to grow in your role and career - complex mental health clients, 24/7 clients and more!
• Thorough on-boarding and induction program
• A diverse workforce with team members of all different walks of life!

How to apply

For quick consideration, apply today!

No agency support is required for this role.