Job Description

Posting: Open to the public

Pay Rate: $14.51

Under the supervision of Saganing Facilities Supervisor, responsible for the upkeep, cleaning and maintenance of the casino and grounds.

Essential Duties and Responsibilities:

• Clean all areas that would include the usage of vacuum sweepers, mops, extractors, buffers, scrubbers and other similar cleaning equipment to maintain the cleanliness of the buildings/grounds.
• Clean all restrooms on a scheduled basis.
• Empty trash containers and ash trays from all areas; transfer waste to compactor/dumpster areas.
• Perform basic cleaning and pick up of refuse in high traffic areas including from: tables, between slot machines, chairs, counters, floors, etc. on a daily basis using cleaning products and tools.
• Responsible for cleanup of spills and biohazards on the gaming floor.
• Help and assist in cleaning of kitchen areas if needed.
• Perform maintenance of grounds including lawn care, mowing, flower beds, irrigation system and outdoor trash pickup.
• Perform snow removal and maintenance of sidewalks, parking lots and entrance areas which would include the usage of appropriate equipment such as shovels, snow blowers, snow sweepers, plows if licensed and similar equipment and fork lift driving.
• Maintain plumbing systems which would include functions such as flush valves, faucets, toilets, drain maintenance and sinks.
• Perform minor carpentry repairs to walls, floors and ceilings including painting and wallpapering, sanding, caulking and staining inside and outside.
• Replace damaged and soiled ceiling and carpet tiles.
• Repair slot machine chairs and reupholster as needed.
• Move equipment, furniture, and supplies when needed.
• Practice Saganing Hospitality Rules with every internal and external guest.
• Assist in maintaining a pleasant environment by removing and disposing of trash, cleaning up clutter and keeping work area organized.
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Contacts/Purpose of Contacts:

• Contact with departmental associates and management team to communicate daily operational needs.
• Maintains professional contact with guests to ensure their experience is positive and upholds the service excellence standards of the Casino.

Minimum Qualifications:

• Must be 18 years of age.
• One year custodial and maintenance experience.
• Experience with minor plumbing and carpentry.
• Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position.

License, Certification, or Special Requirements:

• Must have a valid State of Michigan Drivers License
• Native American preference shall apply to all positions.

Knowledge, Skills, and Abilities:

• Knowledge of occupational hazards and applicable safety practices.
• Knowledge of housekeeping cleaning equipment.
• Knowledge of basic maintenance of buildings.
• Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.
• Ability to comprehend and consistently follow oral and written directions regarding policies, procedures and the use of supplies and equipment.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to handle multiple tasks and meet deadlines.
• Ability to maintain quality, safety, and/or infection control standards.

Physical Demands:

• Frequent use of hands, wrists, fingers associated with cleaning duties.
• Required to stand and walk for extended periods of time.
• Frequently required to bend, stoop, kneel, crouch or crawl.
• Frequently required to reach with arms and hands.
• Occasionally lift and/or move up to 50 pounds.

Work Environment

• Indoor and outdoor environment.
• Frequent walking and standing in a smoking environment and contact with the general public. Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino and constant machine and crowd noise.
• Exposure to dirt and dust from project work areas; wet and damp areas; cramped and close work areas; and working around operating equipment with mechanical, electrical, pneumatic or hydraulic hazards requiring usage of safe work practices.
• Work with extreme temperatures in boiler rooms and rooftop work areas when needed or asked.
• Must possess sufficient stamina to work under all types of weather conditions including extreme hot/cold and to lift, carry, push, or pull a variety of tools, equipment and materials
• Exposure to hazardous stains, lacquers and other chemicals that require respiratory protection.
• Exposure to second hand smoke.
• Potential contact with chemicals and/or cleaning reagents utilized within the facility.
• Potential exposure to unpleasant odors, blood-borne pathogens, hazardous material and infectious disease.
• May be required to work other shifts, nights, weekends, holidays, and during emergency situations.
• Extended hours and irregular shifts may be required.