Job Description
Job Location: Bakersfield, CA 93304
Salary Range: $22.00 - $22.00 Hourly
Status: Full-Time, Non-Exempt | Payrate: 22.00/hr. | Schedule: Monday, Tuesday, & Friday - Sunday 6 AM - 2 PM
Job
Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. The ability to demonstrate personal integrity is a must.
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness.
- Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Assist in the organization of supplies and facilities needs
- Maintain a safe and functional shelter facility by providing traffic control and gate service
- Perform basic searches of persons or their property
- Demonstrate responsibility during perimeter checks and fire watch duties
- Provide client engagement support to drivers during shuttle service ride-along
Administration
Goal: Oversee administrative duties that support program services
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with keeping perimeter check logs and fire watch duties
Miscellaneous
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
QualificationsRequirements:
Education and Experience
- This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ability to perform crisis intervention as needed
- Ability to complete job duties that are guest focused, trauma informed, and housing focused.
- The ability to direct and professionally control crowds while preserving their right to personal dignity
- Ability to work in synch with licensed 3rd-party security officer team
General
- Reliable transportation required
- A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
- Detail-oriented and computer proficient in Microsoft Word and Excel required
- Self-motivated, the ability to manage a high volume of emails, work independently and with a
- group, dependability, responsibility
- The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
- Multi-task and work in a fast-paced environment
- Navigate urgent matters while upholding a degree of flexibility
- Work effectively with a diverse population
- Rapid prioritization
- Speak effectively before landlords and/or small groups
- Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Physical Requirements
- Commute in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc.
- Enter units with program staff as needed
- Answer and respond to phone queries
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift, push, and pull 50 pounds at times
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Core Competencies:
- Adaptability: Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities
- Compassion: Demonstrate empathy and understanding towards others, acknowledging their interconnectedness and inherent worth
- Humility: Recognize one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all
- Build Trust: Excel in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making
- Accountability: Take responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization
- Continuous Improvement: Commit to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization
- Communication: Excel in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization
- Confidence: Exhibit courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents
- Critical Thinking: Possess the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices
- Collaboration: Build and foster positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness
- Drive Change: Understand and embodies that every action is an opportunity to be innovative and draw ideas from others. Implements valuable change to forward our mission and shares the “why’s” behind changes