Job Description

Hourly Rate: $17.10

HVO

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Safety & Security Officer at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

• *Benefit Eligibility will vary by position

Site Specific Perks

• Free On-Site Parking
• Discounted meals
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs

As a Safety & Security Officer, a typical day will include:

• Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket)

• Administers first aid/CPR to Owner/guests or associates as required  

• Ensure Owner/guest and meeting rooms are secure and assistOwner/guests with room access.  

• Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.

• Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required 

• Defuses Owner/guest or associate disturbances/altercations following company policies and procedures

• Handles lost and found, logging and returning items.

• Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.

• Oversee OSHA & FLS violations to mitigate risks throughout the property.

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Safety & Security Officer at HVC

• Available to work various shifts, holidays, and both weekend days.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time

• Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. 

• Specific job duties may differ by property, size of team, or facility.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.