Job Description

DIVISION: Administration

REPORTS TO: Director of Safety, Risk and Compliance

SUPERVISES: None

EXEMPTION STATUS: Exempt

POSITION SUMMARY: The Safety, Risk, and Compliance Coordinator supports Behavioral Health Allies (BHA) in maintaining a safe, compliant, and risk-aware environment across all programs and service lines.

This role plays a key function in safety program implementation, incident review, internal investigations, risk mitigation, and regulatory compliance activities, ensuring alignment with federal, state, and local requirements, including DMH, DSS, DESE, OSHA, and Medicaid standards.

The Coordinator partners with leadership and cross-functional teams to identify risks, investigate incidents, implement corrective actions, and support audit readiness, contributing to a culture of safety, accountability, and continuous improvement.

This position requires strong attention to detail, investigative thinking, sound judgment, and the ability to manage multiple high-priority issues in a fast-paced and sometimes high-risk environment.

This role also supports the administration and oversight of the workers’ compensation program, including light duty coordination, and works closely with the Human Resources team and workers’ compensation carriers to ensure timely reporting, compliance, and employee support.

QUALIFICATIONS:

Education & Experience:

• Associate’s degree required; Bachelor’s degree preferred in Occupational Health & Safety, Risk Management, Business Administration, Criminal Justice, or related field
• Minimum of 2 years of experience in safety, risk management, compliance, regulatory or criminal enforcement or a related field
• Experience in healthcare, behavioral health, education, or human services preferred

Skills & Competencies

• Knowledge of regulatory requirements (OSHA, DMH, DSS, DESE, Medicaid, etc.)
• Strong investigative, analytical, and problem-solving skills
• High attention to detail and documentation accuracy
• Ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information
• Strong organizational and tracking skills
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to remain composed and professional in high-stress or crisis situations

KEY RESPONSIBILITIES:

Empower Through Innovation

• Support development and improvement of safety, risk, and compliance systems
• Assist in strengthening incident tracking, audit tools, and reporting processes
• Identify opportunities to improve safety practices and reduce organizational risk

Integrity in Action

• Ensure adherence to safety policies, compliance standards, and regulatory requirements
• Maintain accurate, complete, and audit-ready documentation
• Support compliance with OSHA, DMH, DSS, DESE, and Medicaid standards
• Protect confidentiality of all PHI and sensitive information
• Support compliance with workers’ compensation regulations, reporting requirements, and documentation standards

Advocate with Passion

• Promote a culture of safety, accountability, and compliance across all programs
• Support staff understanding of safety expectations and reporting requirements
• Assist in addressing safety concerns, incidents, and compliance issues

Leaders in Learning

• Stay current on safety regulations, compliance requirements, and industry best practices
• Support training and education related to safety, compliance, and risk management
• Assist leadership in identifying trends and opportunities for improvement

Compassionate Care, Always

• Approach investigations and safety concerns with professionalism, objectivity, and respect
• Support teams through incident follow-up and corrective action processes

Sustainable Growth, Lasting Impact

• Strengthen systems that reduce risk and improve safety outcomes
• Support audit readiness and regulatory compliance across all divisions
• Ensure consistency in safety and compliance practices

FUNCTIONAL RESPONSIBILITIES

Safety Program Support

• Assist in development and implementation of safety policies and procedures
• Coordinate and track safety training and compliance requirements
• Maintain safety records, reports, and documentation
• Conduct safety audits and inspections to identify hazards and ensure compliance

Risk Assessment & Investigations

• Participate in risk assessments and safety inspections
• Conduct internal investigations including interviews, documentation review, and analysis
• Complete investigation reports, including root cause analysis (RCA) and corrective action plans
• Track and monitor implementation of corrective actions
• Ensure timely and accurate incident reporting
• Collaborate with external agencies during investigations as directed

Compliance Monitoring

• Conduct internal compliance audits and assessments
• Support adherence to regulatory requirements and organizational policies
• Assist with preparation for audits, surveys, and licensing reviews
• Maintain documentation to support compliance and audit readiness

Training and Awareness

• Coordinate safety and compliance training programs
• Promote awareness of safety, compliance, and risk management practices
• Support development of training materials and resources

Reporting and Documentation

• Maintain accurate and organized documentation related to safety, incidents, and compliance
• Prepare reports for leadership as required
• Track trends, risks, and corrective actions

Other Duties

• Perform special projects and organizational initiatives as assigned
• Support accreditation or regulatory audits
• Attend required meetings, trainings, and professional development
• Model BHA Core Values and professional standards

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

FULL TIME BENEFITS

• Medical, Dental & Vision
• 401(k), HSA & Flexible Spending Accounts
• Short-Term & Long-Term Disability
• PTO and Sick Time begin accruing on Day 1
• $100 Monthly Wellness Spending Account after 90 days
• On-Demand Pay – access your earnings when you need them

Starting Pay: Our compensation is competitive within the market. The starting rate for this position begins at $28.00 per hour with your final offer based on a combination of your education, relevant experience.