Job Description

About the Team

The Search & Interaction Safety Team is a lean and agile group focused on safeguarding user interactions across Search, Comment, and Messaging. Our mission is to respond quickly to evolving safety challenges by streamlining workflows, implementing efficient operational processes, and fostering cross team collaboration to proactively address risks.

The planning team ensures that safety operations are adequately resourced, optimized, and future-ready. By aligning workforce supply with business needs, managing vendors and internal capacity, and responding to real-time changes, the team plays a central role in maintaining service levels, productivity, and long term scalability of safety operations.

Responsibilities

- Translate product strategies into quantifiable resource requirements and corresponding operational plans.

- Establish an efficiency metrics system and an end-to-end attribution analysis framework to identify operational risks and guide efficiency optimization.

- Define and break down multi-dimensional operational efficiency targets; continuously track execution progress, analyze deviations, and drive cross-functional collaboration to achieve goals.

- Conduct in-depth analysis of metric discrepancies and data fluctuations, and collaborate with Product and Engineering teams to develop and implement mitigation solutions.

- Partner with stakeholders to streamline platform functionalities, enhance foundational data maintenance mechanisms, identify risks in manual operations, diagnose feature usage issues and optimization opportunities, and drive resolution with platform product teams.