Job Description

Purpose of the Role

To support on The Crown Estate (TCE) in the delivery of day to day health and safety across the regional portfolio. This will include, but is not limited to, assurance site visits to all sites while upholding the Savills Safety+ strategy and understand the clients H&S Safety First approach. The holder of this role will be able to step in and cover for the Safety First Lead as required.

This is a unique opportunity to work in direct collaboration with The Crown Estate who are a key strategic client. This role is essential to ensure that Savills can successfully deliver a best in class Health & Safety service and ensure the health, safety and wellbeing of our many stakeholders.

Key Responsibilities

• Be first point of contact for site teams on all matters of H&S and give assured advice, or escalate for assistance
• Complete quarterly reports in line with TCE KPIs with support from the administration team
• Investigate any accidents or incidents, and escalate if required, to the Safety First Lead
• Support the administrator in ensuring compliance and actions are updated in a timely manner and to deadline and offer support and advice for the sites on a risk based approach
• Undertake site visits and audits to give assurance that H&S, fire safety, security and environmental measures are in place
• Undertake new staff inductions for Savills teams working on site
• Monitor training and report back on progress
• Assist site teams to develop event management plans for high risk events and approve all site events that are medium or high risk, escalating for support if required
• Promote the safety first culture at every opportunity and assist in the delivery of the Savills Safety+ and The Crown Estates Safety First strategy across the portfolio
• Monitor and audit contractor management on sites and support with projects
• Undertake occupier demise inspections on retail parks to assist the Regional Facilities Manager
• Support the delivery of two health, safety and wellbeing events every year (or as the client requests)
• Assist in the delivery of the H&S consultants visits and attend when necessary ensuring the site teams are fully aware of their roles and responsibilities
• Communicate to the centre teams and surveying teams on matters that require actions etc.
• Deputise for the Safety First Lead as required
• Assist with the delivery of fire safety compliance across the managed portfolio with the support of the dedicated Savills fire safety team

Board / Committee Responsibilities

TCE QLM (member)

Direct Reports

None - but will assist in the development and coaching of the Safety First Administrator

Individual Performance Evaluation Criteria

• Hold client relationships with TCE
• Implement Safety+ standards throughout the TCE portfolio
• Assist with the implementation of strong communication channels with TCE on key risk items such as incident management or action findings
• Ensure Safety First visibility at a site level
• Ensure sites understand both TCE and Savills Safety+ strategy and requirements
• Ensure a quick reaction to incidents and non-compliance, assisting site teams to mitigate risk

Skills, Knowledge and Experience

• Minimum 5 years experience in a similar role
• NEBOSH Diploma or equivalent diploma level qualification or working towards
• Excellent Customer service and client management skills
• Strong administrative and organisational skills
• Experience of places where large crowds gather such as shopping centres, airports, railway stations, events venues etc.
• Excellent communication skills
• Good presentation skills
• Understanding of fire safety legislation and fire strategies particularly in a retail environment would be advantageous

Working Hours - 9.00-5.30 Monday to Friday

You will be centrally based with national travel.