Job Description

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve.

Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

The Program Education Coordinator supports enterprise implementation of the Safety & Wellbeing strategy by designing, coordinating, and delivering education for clinical and non-clinical team members. The role translates program priorities into practical learning experiences, supports change adoption across departments, and provides focused behavioral health consultation for high-risk situations.

Essential Functions

• Education Design & Delivery
• Designs and delivers standardized education aligned with Safety & Wellbeing priorities (violence prevention, behavioral escalation, trauma informed care, crisis response, caregiver engagement).
• Develops clear curricula, learning pathways, and competency materials using adult learning principles.
• Creates facilitator guides, simulations, case based learning, digital resources, and job aids.
• Ensures content reflects evidence based practice, organizational policy, regulatory requirements, and clinical standards.
• Training Coordination & Implementation
• Coordinates enterprise training logistics, including scheduling, enrollment, instructors, materials, technology, and communications.
• Supports instructor development, train the trainer activities, and competency validation.
• Partners with leaders to adapt training for departmental needs while maintaining program fidelity.
• Integrates training into onboarding, annual competencies, and role specific development.
• High Risk Behavioral Health Clinical Support
• Provides structured clinical support for high risk behavioral health needs within professional scope and licensure.
• Facilitates Behavior Support Huddles and Collaborative Care Planning.
• Consults on behavioral escalation prevention, trauma informed de escalation, and least restrictive interventions.
• Communicates emerging clinical and education needs to program leadership.
• Change Management & Operational Support
• Assesses readiness, learning needs, and workflow impacts for new Safety & Wellbeing initiatives.
• Develops education and communication strategies that support awareness, skill development, and sustained practice.
• Supports pilot testing, workflow refinement, and enterprise rollout of new practices.
• Provides coaching and follow up education to address implementation barriers.
• Evaluation & Continuous Improvement
• Establishes learning objectives, competency measures, and evaluation methods.
• Monitors participant knowledge, confidence, skill acquisition, and application to practice.
• Uses learner feedback, operational data, and safety trends to refine education content and delivery.
• Maintains training records, reports, and program documentation.

Education Qualifications

• Master's Degree in social work, counseling, psychology, education, nursing, public health, healthcare administration, or related field required

Experience Qualifications

• Experience in healthcare, specifically behavioral health, and working with patients, caregivers, and team members Required and
• Experience designing, coordinating, and delivering education in healthcare or behavioral health settings Preferred and
• Experience in behavioral crisis response, trauma informed care, caregiver engagement, workplace violence prevention, or change management Preferred and
• Experience with adult learning principles, instructional design, facilitation, and competency development Preferred and
• Experience facilitating interdisciplinary teams or complex care planning discussions Preferred

Skills and Abilities

• Strong facilitation, presentation, and interpersonal communication skills
• Knowledge of adult learning, instructional design, simulation, and competency assessment
• Ability to translate program strategy and clinical standards into practical education
• Knowledge of trauma informed care, behavioral escalation, de-escalation, and caregiver engagement
• Ability to manage multiple initiatives, support change, and collaborate across clinical and non-clinical teams

Licenses and Certifications

• Nebraska Licensed Mental Health Practitioner (LMHP)/Licensed Independent Mental Health Practitioner (LIMHP) within 60 Days Preferred or
• Nebraska Licensed Psychologist (LP) within 60 Days Preferred or
• Nebraska Registered Nurse (RN) within 60 Days Preferred

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!