Job Description

We are seeking an experienced and dedicated Security Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for participants of our Safe Exchange program while demonstrating professionalism and sensitivity to their unique situations.

A Day in the Life
This Security Officer position will oversee the safe and secure exchange of children between parents, acting as a neutral and supportive presence. Your attentiveness and respect for each family’s needs will help foster a safe environment where families feel valued and supported. You will also support the safety of our campus and well-being of all our residents and guests.

Schedule
Monday and Wednesday; 5pm-9pm
Friday; 4pm-8pm
Saturday; 10am-6pm
Sunday; 12pm-8pm

How This Position Contributes to Our Mission
• Supervise the safe exchange of children between family members, ensuring all interactions are conducted with care and professionalism.
• Document exchanges promptly and ensure all information is accurate.
• Protect the privacy of all family information in accordance with organizational and legal standards.
• Provide a safe and welcoming environment for children and families who utilize the Safe Exchange program.

Skills and Qualifications
• High school diploma or equivalent is required.
• Valid drivers license required.
• Willingness to gain knowledge in the field of domestic violence, with experience in this area being highly preferred.
• Requires extended amounts of standing and walking, with occasional lifting and carrying of young children.
• Strong verbal and written communication skills are crucial to effectively interact with families, colleagues, and other stakeholders.

What You’ll Receive as a Valued Member of Home of the Innocents
• A trauma-informed environment
• Comprehensive benefits package
• Generous leave time
• 401(k) with employer match
• Training and certification opportunities

Who We Are
Home of the Innocents is one of Louisville’s longest-serving non-profit organizations, approaching 150 years of service to children and families. Our mission is simple and clear: to enrich lives with hope, health, and happiness.

We are a trauma-informed organization, prioritizing safety, recovery, and strong relationships in everything we do. Our leadership is committed to building a workforce grounded in compassion, excellence, empowerment, and wellness.

We are an organization growing to meet the needs of children and young adults in our community—expanding our programs and investing in our campus, including the addition of a new wing at the Kosair for Kids Complex Care Center that will double our capacity to serve medically complex individuals.

Our Impact
• 3,976 children and families served in 2025
• 22-acre campus located near downtown Louisville
• Second largest Residential Treatment Program in Kentucky
• Only dedicated emergency shelter for children in the city
• 10 programs supporting children and families across a range of needs, including:
◦ Therapeutic and residential treatment for youth with complex behavioral and emotional needs
◦ Emergency shelter for children in crisis
◦ Foster care and adoption support
◦ Community-based behavioral health services
◦ Kosair for Kids Complex Care Center (KCC): Kentucky’s only pediatric skilled nursing facility providing residential and respite care for children and young adults with complex medical needs.

If you are passionate about supporting and making a difference for children, families, and our community, we invite you to APPLY!