Job Description

Maintain the safety, security, and regulatory compliance of the Distribution Center, its associates, and company assets by overseeing daily Loss Prevention and Safety (LP&S) operations. Ensure adherence to OSHA standards, CTPAT requirements, and company policies while driving a culture of safety and accountability. Provide leadership, coaching, and development to LP&S team members to support operational excellence and risk mitigation across the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure compliance with OSHA regulations, CTPAT requirements, and company safety and security policies, including proper documentation and recordkeeping.
• Investigate workplace accidents and injuries, conducting root cause analysis and implementing corrective actions.
• Maintain strict confidentiality when handling sensitive information, including investigations, employee matters, and security-related data.
• Lead and facilitate safety-related trainings and meetings, including new hire orientations, powered equipment certification, driver meetings, and safety committee meetings.
• Oversee and maintain building security systems, including alarms, badge access, and CCTV surveillance.
• Conduct internal theft investigations and interviews in accordance with company standards.
• Audit and maintain Emergency Action Plans to ensure readiness and compliance.
• Act as a first responder to workplace incidents, ensuring appropriate response and follow-up.
• Serve as a liaison with third-party vendors, including contract security, alarm systems, CCTV providers, and supply vendors.
• Manage departmental purchasing processes, including creating, tracking, receiving, and reconciling purchase orders.
• Supervise, coach, and develop direct reports, including conducting performance evaluations and providing ongoing feedback.
• Participate in the recruitment, interview, and selection process for LP&S team members.
• Partner with Human Resources to address employee relations matters related to safety and security.
• Collaborate with cross-functional teams to ensure adherence to CTPAT guidelines and overall facility compliance.
• Perform other duties as assigned by the Safety Manager.

Qualifications

EDUCATION AND EXPERIENCE

• High School diploma or equivalent required.
• 3–5 years of experience in safety, security, or loss prevention required.
• 2–5 years of supervisory experience with direct reports preferred.
• Prior experience with powered equipment operation preferred; must be able to obtain certification.

SKILLS AND ABILITIES

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong interpersonal and communication skills, with the ability to engage effectively at all levels of the organization.
• Excellent written and verbal communication skills with strong attention to detail.
• High level of integrity and ability to handle sensitive and confidential information.
• Strong knowledge of loss prevention processes, safety practices, and investigative techniques.
• Experience with internal investigations and interview techniques (e.g., Wicklander or Reid methods) preferred.
• Ability to exercise sound judgment and make independent decisions in a fast-paced environment.
• Passion for safety with the ability to influence and educate others.
• Strong organizational and problem-solving skills.
• Positive attitude and demonstrated support for company goals.

PHYSICAL DEMAND AND WORK ENVIRONMENT

• Must be able to lift up to 50 lbs occasionally.
• Ability to work a flexible schedule as needed and respond to safety or security incidents at any time. Must be open to working weekends and some nights.
• Work may involve both office and warehouse environments, including exposure to varying temperatures and moderate noise levels.