Job Description

Proposed Interview Date: Week Commencing 20 April 2026

Closing Date: Sunday 12 April 2026

Contract Type: Temporary until 31 December 2026

Salary: FC6 £31,761.26 - £34,914.86 (Pro-Rata)

Working Pattern: 36 hours per week (Monday to Friday, Tuesday to Saturday is 1 in 4)

Location: Bankhead Central, Glenrothes working Fife Wide

Supporting Statement 

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’ Your Supporting Statement must not be a CV More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement

Job Details

An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until December 2026.

Key aspects of the role include:

• Being the initial point of contact for customers.
• Responding to complaints of private space ASB.
• Proactively gathering evidence to support and substantiate complaints of ASB.
• Cultivating and maintaining relationships with victims/complainers.
• Issuing warnings verbally and in written form to perpetrators of ASB.
• Case management of ongoing ASB cases through escalation process.
• Preparation of cases for further action where required.
• Managing an active caseload.
• Monitoring cases to ensure they are resolved.
• Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes.
• Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary.
• Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App.
• Maintaining detailed records and providing written reports to Line Manager as required.

The Person

• To work confidentially with a range of customers and have a helpful attitude.
• Positive work ethic and attitude.
• Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations.
• Written communication skills
• Team working skills
• Ability to travel across Fife
• Confident user of IT applications, showing ability to use packages effectively.

A link to the role profile is included below where you will find more information about the job and the type of person we are looking for.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
• Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail transactions.recruitment@fife.gov.uk

For further information please contact: Suzanne Scobie - Suzanne.Scobie@fife.gov.uk