Job Description

Career Category

Information Systems

The Scrum Master is responsible for overseeing a portfolio of programs to ensure that they align with the organization's strategic objectives and deliver maximum value and outcomes. This individual works closely across teams to lead and deliver program and project management services through all phases of the Lifecycle, which include – initiation, planning, development, execution, control, and rollout. This individual is responsible for successful delivery, cost management, resource management, and risk management to drive business outcomes that provide exceptional value to users. This role involves leading and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan, developing and implementing change management strategies and plans that maximize user adoption and minimizes resistance. The role fosters an environment where the team can stay focused with limited disruption from outside impacts, enables the team to effectively use Lean and SAFe Agile practices, removes roadblocks to progress, facilitates Agile events. In partnership with the Product Owner. Please note, this is an onsite role based in Hyderabad

Roles & Responsibilities:

• Managing/running multiple scrums and projects.

• Facilitate team events such as Daily Stand-ups, Iteration Planning, reviews, and retrospectives

• Define project / program scope, goals, and deliverables that support business goals and objectives in collaboration with senior management and stakeholders

• Identify potential risks and develop mitigation strategies

• Ensure that project deliverables meet quality standards, business requirements, and intended outcomes

• Track ongoing program performance throughout using appropriate tools and techniques, ensuring that the program delivers the expected benefits

• Foster an environment where the team can stay focused

• Educate the team about Lean and SAFe Agile practices like Scrum

• Remove roadblocks and impediments to team progress

• Support the Product Owner in managing the backlog and guiding the team

• Strengthen communication and relationships with other teams, especially those on the Agile Release Train (ART)

• Track team metrics and find ways to improve team performance

• Guide the team towards becoming a high-performing and self-managing unit

• Continuously learn and improve as a Scrum Master to better support the team's success, including participation in Amgen Communities of Practice

• Run scrum cadences working with multiples teams across the globe.

• Ensure coordination between teams for timely delivery.

Must-Have Skills:

Deep knowledge and expertise in SAFe. Combine technical knowledge of SAFe with a motivation to improve software, systems, and Agile business processes.

• Jira hands on experience including work management and reporting

• Experienced in driving PI planning events with support of Release Train Engineer in ART set up

• Excellent Project Management, People Management and Leadership skills in a software Development environment.

• Knowledge of Value Stream Mapping, Lean Thinking, and OKR-based goal setting

Good-to-Have Skills:

• Technical thought leadership

• Able to communicate technical or complex subject matters in business terms.

• Jira Align experience

• Miro experience

Professional Certifications

• SAFe Scrum Master certification - Mandatory

• Project Management Professional (PMP) or equivalent certification (preferred)

• Certified Change Management Professional (CCMP) or equivalent (preferred)

Soft Skills:

• Excellent analytical and gap/fit assessment skills.

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills.

• Ability to hold team members accountable to commitments

Basic Qualifications:

• Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field

AND

• 9+ years of relevant work experience.

Shift Information: This position is an onsite role and may require working during later hours to align with business hours. Candidates must be willing and able to work outside of standard hours as required to meet business needs.