Job Description
Job Title: Safari General Manager
Location: Masai Mara, Kenya
Job Type: Full-time
Job Responsibilities:
- Oversee the daily operations of the safari camp, ensuring high standards of hospitality and service.
- Provide leadership and direction to the team, fostering a collaborative and positive working environment.
- Engage with guests at a high level, ensuring their needs are met and expectations exceeded.
- Manage financial aspects of the camp, including budgeting, reporting, and resource allocation.
- Implement and uphold company policies and procedures to maintain operational efficiency.
- Enhance the camp’s reputation through effective branding and marketing strategies.
- Conduct staff training sessions to ensure adherence to hospitality standards and cultural sensitivity.
- Handle guest feedback and complaints with professionalism and resolve issues promptly.
- Collaborate with local communities and stakeholders to promote sustainable tourism practices.
Essential Qualifications:
- Bachelor’s Degree in Hospitality, Tourism, or a related field.
- Strong communication and interpersonal skills for engaging with a diverse guest base.
- Proven leadership and team management abilities.
- Cultural sensitivity and the ability to work in a diverse multicultural setting.
Desired Experience:
- A minimum of 5 years of experience in a similar role within the safari industry.
- Familiarity with ultra-luxury safari camp operations.
- A working knowledge of Swahili or other local languages is highly desirable.
- Hospitality certifications or advanced training will be an advantage.
Salary & Benefits:
Salary: Monthly salary ranges depending on experience and qualifications.
Benefits: The successful candidate will receive additional benefits commensurate with the position, including accommodation, meals, and other perks associated with employment in a luxury safari environment.
How to Apply:
If you meet the qualifications and are enthusiastic about leading a team in a stunning location while delivering an unforgettable safari experience, we invite you to apply.
