The Station Manager is responsible for ensuring day-to-day operations are conducted in a safe and financially sound manner through the following duties:
Responsible for supervising assigned station personnel.
Responsible for maintaining Ryan Air customer service standards.
Operates station within annual budget projections.
Conducts local sales calls with established business entities.
Hires, trains, schedules, disciplines and conducts annual evaluations for all assigned station personnel.
Enacts policies and procedures.
Ensures that all contract ground services are provided within the terms of the contracts.
Manages relationships, customer service standards, and cargo management requirements in accordance with mainline cargo airline contracts.
Ensures that all required station personnel training is accomplished and current, including ground service contract training.
Ensures that monthly safety meetings are conducted.
Ensures compliance with Federal, State and local laws and regulations.
Ensure that proper maintenance of plant and ground service equipment is consistent with Company standards.
Ensures that all USPS procedures, outlined in the USPS 508 manual, are met.
Oversees shipping and receiving of all Company Material (COMAT) are met or exceeded.
Responsible for submitting all station-related reports and records within established timelines.
Hires and trains village agents.
Ensures that ramp, mail and freight storage areas are defined and maintained.
Conducts all activities as a part of the Ryan Air management team.
Other duties as assigned.
For Nome, Emmonak, and Aniak Stations -
Ensure monthly reporting is completed for mainline contract turns.
Serve as primary training and safety coordinator of mainline contract airlines.
Enforce cargo handling security inline with mainline airline security policies.
REQUIREMENTS
Ability to analyze and solve complex problems, and excellent leadership skills.
Must have excellent communication and customer service skills.
Must have good computer skills.
Travel to villages, Anchorage and other locations is required.
Graduate of high school or equivalent.
Prior airline experience preferred.
This position is very active and may require standing, walking, bending, kneeling, stooping, crouching, crawling and climbing up to 8 – 10 hours a day.
Requires frequent and routine lifting or moving items weighing over 70 pounds.
Must have a valid driver’s license with a clean driving record.
For Anchorage, Nome, Kotzebue and Bethel Stations - Must be able to pass a ten year security background check for airport badging.
Started in 1953 in the small village of Unalakleet, Ryan Air remains a family and native owned company managed by the third generation of Ryan family. In Bush Alaska, where air service is the only way to receive and send furniture, clothing, food, medical supplies and more, the runway is a community’s lifeline.
Ryan Air, an Alaska Bush carrier for more than half a century, is a familiar sight in Alaskan villages. Air cargo shipping is our primary business. We have honed our operation around a specialized area of expertise. As a result, we take more freight to more places than any other Bush carrier in Alaska.
Ryan Air operates 20 aircraft out of seven hubs across Alaska to serve over 70 villages.
