Job Description

Runner-HOA

(21355)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About this Role

To clean, supply and provide adequate par stock for linen and supplies for the floors pantries as per hotel requirements standards, to actively assist in the maintaining guest rooms’ corridor and surrounds and assist in wet weather to maintain areas clean and safe.

Key Duties and Responsibilities

• To attend duty on time in correct uniform and well groomed.
• Attend daily briefing at the beginning of each shift.
• Be fully trained on resort standards and procedures required to carry out daily tasks.
• To follow the resorts key control policy
• Early shift E4 – placing cushion on swings, late shift L19 , to remove cushion from swing and keep in housekeeping office.
• Arranging sun beds in front of rooms.
• Ensure no trolley is used in corridor before 8.30am for any delivery purpose.
• Ensure that adequate linens and guest supplies are available in the pantries and that the linen shelves are neatly stocked with linen and supplies.
• Ensure that room attendants are supplied with adequate cleaning products, supplies and equipment.
• Collection and disposal of garbage, recycling, linen, and any other disposed items in assigned areas.
• Removal of soil linen and bring to the assigned area by 6.30am and by 4pm.
• Use and maintain all chemicals, supplies and equipment as per resort standards.
• Clean all guest corridors, garden borders, empty ashtrays, mirrors railings and other areas in the guest areas.
• Assist in placing and removing extra beds, cribs to and from guest rooms.
• Prompt reporting of lost and found items to the housekeeping office.
• Report any maintenance defects and safely hazards to the housekeeping office.
• Assist in inventory of linen and supplies.
• To be fully trained in servicing of rooms to be able to assist when needed.
• To be fully trained in linen room to be able to assist when needed.
• Have thorough knowledge of the layout of the guest rooms and corridors, and all HK storage spaces with what they hold.
• Follow resort health and safety policies and procedures.
• Attend training when required by the resort.
• Carry out any other job related duties when requested by your immediate Manager/HOD.
• Work as scheduled to a rotating roster will include morning shift, afternoon and evening shift and overnight shifts, this will also include weekends and public holidays ( as per Mauritian law ).

About You

• Strong interpersonal skills
• Organizational skills
• To be able to work unsupervised
• Ability to have a strong customer focus
• Physical capabilities to be able to do consistently do reasonable lifting, moving bending raising of arms, and be on your feet for majority of duty
• Strong communication skills

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.