Job Description

Supports the serving staff to keep the dining room clean and stocked and processes the orders for the third party delivery platforms while providing exceptional customer service.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Acknowledges the guest and delivers beverage orders in accordance to serving standards
• Resolves order discrepancies quickly with food server.
• Supports the serving staff by maintaining stock levels of the dining room and serving stations.
• Assist in pre-bussing procedures while owning the process of bussing and resetting the tables.
• Ensures the initial delivery and refreshing of non-alcoholic beverages
• Acknowledges the order and places the orders into the Micros terminal.
• Maintains the stock levels of the take out condiments and utensils.
• Closes out orders using the third party delivery systems.
• Retrieves orders from the outlets and returns them to the pick up location.
• Ensures the accuracy of each take out order.
• Maintains a clean and organized workstation.
• Labels each order by name/number and sorts them into the appropriate holding area.
• Greets the delivery drivers and ensures that they receive the correct order.
• Cleans and stocks food prep areas, dining areas and workstations.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Six months or more related experience or training preferred.
• Must be available to work flexible shifts, nights, and weekends.
• Ability to successfully fulfill the pre-employment process.

Physical and Mental Demands:

• Regularly required to walk, stand, see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms.

• Frequently required to stoop and kneel.
• Must occasionally lift and/or move 25 pounds or more.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
• Ability to work in a noisy and smoky environment