Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!
JOBCODE: R UNNER
TITLE:
SUPERVISORYRESPONSABILITY
JOB
Runnersarethegluethatholdsourservicetogether!Theirfocusistodeliver orderedfoodanddrinksto
guests, but they have a huge impact on creating excellent service that keeps guests coming back again and againThey ensure orders are delivered correctly and promptly, and that the guests have all that they need to enjoy thefilmand theirmeal.Theirenthusiasm,attentionto detail,andhospitalityarewhatsets
ourdininginexperienceapartfromtherest.
JOBDUTIES
Deliverconcessionsitems,kitchenitems,andbaritemstoguests includingutensils,sauces,andnapkinswhileembodying NiceandAmazingServicebyfollowing allInSeatDining procedures.
Workcloselywithexpeditertoensureallfoodisdeliveredsimultaneously,inhighqualityandinatimelyfashion.
Demonstrate Commitment, and Integrity at all times – double check that orders are correct and completeandcommunicatewithkitchen/expediter/supervisorsiftheyarenot.
Guidegueststhroughthemenuandsuggestpromotions,add-ons,orupselling,demonstratingknowledgeofmenuandCinepolisofferingsifguestswouldliketoordermoreitems.
Cleanauditoriumsremovingalldishes,trash,andprovidingmanagerswithanyfounditems.
Beofservicetoyourteammembersandassistthemwhenneededincludingscanningticketsforguests,cleaningandrestroomchecks,andringingupguestsatconcessionsorboxoffice.
Navigateguestcomplaintsandassistwithrequestsordirect themtoproperresourceifunabletoassist
Becognizantofissueswithmovieprojections-communicatingwithmanagementwhenissuesarise.
Completeallopening,midandclosingprocedures-includingbutnotlimitedtootherduties.
AcknowledgingguestbyCinépolisstandards.
Attendandparticipateintrainingsandmeetings.
EDUCATIONAND/OREXPERIENCEANDSKILLS
Mustbe18yearsorolder.Refertoyourstate guidelines
1+yearsoffoodrunningorbussingpreferred
ServSafe,FoodHandlingandAlcoholtrainingcertificationsrequired
Stronginterpersonalskillsforinteractingwithemployees,guests,andmanagement
Effective communication skills with the ability to handle difficult and stressful situations and issues in a positivemanner
Must be able to maintain strong attention to detail while able to prioritize in a fast paced and constantlychangingenvironment
Haveintegrityandcanbecountedontotherightthing
Availablenights,holidaysandweekends
**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
Somos una empresa global con más de 50 años en la industria del entretenimiento, que inició con tan solo un cine en México, y hoy cuenta con más de 6,800+ salas en 18 países: México, Argentina, Brasil, Chile, Colombia, Costa Rica, El Salvador, España, Estados Unidos, Guatemala, Honduras, India, Indonesia, Omán, Panamá, Perú, Arabia Saudita y Emiratos Árabes Unidos.
Gracias a la experiencia de nuestros Cinepolitos y la nuestra, hemos logrado ser el 3er lugar mundial en número de salas, 2º lugar mundial en número de boletos vendidos y 1er lugar mundial en ocupación promedio por sala.
Para seguir creciendo y creando momentos inolvidables, buscamos a personas como tú, que quieran escribir su historia junto a nosotros e iluminar la película de su vida con grandes sonrisas y momentos inolvidables.
En Cinépolis creamos experiencias inspiradoras que tocan la vida de las personas, además las historias más importantes son las de nuestros equipos, porque juntos impulsamos nuestro crecimiento con responsabilidad y damos forma al futuro cuidando de la comunidad y el medio ambiente.
