RTO Support Officer– Australian Training Plus
Work with Purpose – Create Opportunities – Change Lives
Joblink Plus is recruiting two RTO Support Officers to join Australian Training Plus (AT Plus), with positions based in:
• Tamworth
• Hamilton
As an RTO Support Officer, you are critical to ensuring the smooth and compliant delivery of training. You’ll support learners, trainers, and stakeholders by keeping processes running efficiently and ensuring every student journey is well-managed from enrolment through to completion.
This is a role where attention to detail, organisation, and care for people directly contributes to successful training outcomes.
How you’ll make a difference
• Supporting student enrolment, onboarding, and training plans
• Maintaining accurate student records and managing data systems
• Coordinating training schedules, resources, and materials
• Acting as the first point of contact for students, trainers, and employers
• Supporting communication and engagement with stakeholders
• Conducting compliance checks and maintaining quality documentation
• Assisting with learning systems (e.g., LMS platforms) and resource access
You will play a key role in ensuring training is efficient, compliant, and learner-focused
You’ll bring
• Strong administrative and organisational skills
• High attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to manage competing priorities in a fast-paced environment
• Confidence using systems, databases, and Microsoft Office
• A team-focused mindset with a willingness to support others
Experience in an RTO or training environment is highly regarded but not essential — we will support you to succeed.
Who we are
Joblink Plus is a for-purpose, not-for-profit organisation delivering employment services and vocational training across over 80 communities in rural and regional NSW.
We are a Trauma Informed Organisation, and we:
• Apply an ethical framework to our decision making
• Commit to Reconciliation
• Support people experiencing disadvantage into sustainable employment
• Promote dignity, respect, and inclusion in everything we do
Our work is grounded in values of Connection, Support, Commitment, Knowledge, Belonging and Unity.
What we offer
• A supportive and purpose-driven team environment
• Opportunities for learning, development and career growth
• Monthly Health & Wellbeing Day
• Additional 2% superannuation
• Paid birthday leave
• Access to organisational wellbeing and support initiatives
Important information
• Roles are based in Tamworth and Hamilton (one position in Tamworth and two positions in Hamilton)
• You must hold (or be willing to obtain):
• NSW Working with Children Check
• National Criminal History Check
Applications will be reviewed as received — apply early.
Ready to apply?
• Apply via SEEK or our website:
www.joblinkplus.com.au
Joblink Plus was established 35 years ago and is a not for profit community based organisation providing employment services, support and training to communities over 80 sites located throughout the Hunter, New England North West, Far West Orana and Central Western NSW.
Joblink Plus is proud to deliver employment and training support to more than 100 communities across New South Wales working within the frameworks of Trauma Informed Practice, Ethical Values and with a commitment to Reconciliation.
Across four regions of New South Wales Joblink Plus offers:
* New England North West – Workforce Australia - Indigenous specialist, Transition to Work, Employability Skills Training, as well as ParentsNext and Disability Employment Services
* Central West – Workforce Australia - Indigenous specialist and Employability Skills Training, as well as ParentsNext
* Hunter – Workforce Australia Generalist, Indigenous specialist, Ex-offender specialist, as well as ParentsNext and Disability Employment Services
* Far West Orana – Workforce Australia – Transition to Work, as well as ParentsNext and Disability Employment Services.
Our professional and local recruitment experts offer a suite of free services to you and your business, including:
* Personal consultation to design a solution for your workforce requirements
* Extensive database of job seekers across all industries and occupations
* Pre-employment training packages
* Pre-screening services
* Interview facilities
* On call support
All our recruitment consultants have an in-depth knowledge of the various financial assistance packages that are available to employers. These incentives may include wage subsides, training or apprenticeship incentives, personal support for six months, plus assistance with completing forms and meeting regulatory requirement.
