RSC-大区业务培训专家(杭州)
杭州
社招
全职
用户与服务
本科及以上
3-5 年
职位描述
负责大区域内培训管理及运营工作,创新培训方式方法 关注业务发展及团队能力的痛点,利用访谈、调研、case反馈等手段,发现问题,合理利用培训解决实际问题,发挥培训价值 根据业务的节奏及团队能力现状,搭建有效的服务培训体系,包括讲师、服务培训运营机制 将总部培训制度/体系在区域内化,建设区域培训体系,做好培训规划、资源管理、需求调研、培训制度建设等 推进价值体系、服务、安全、技术、人才梯队等板块的培训,全流程管控培训过程与培训成本,保障培训质量,提升培训效能 全链路视角,深入业务全流程,结合VOC、业务结果等,主动发掘培训需求,有效的推进业务标准执行和改善
职位要求
3-5年及以上培训工作经验,具备一线业务培训经历更佳 懂一线、懂业务,具有良好的业务沟通能力 优秀的横向部门协同能力 具备独立开发课程及授课能力
投递

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.
NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.
NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.