Job Description

 Maintain accurate and complete software asset records, entitlements, and contracts

 Perform license compliance analysis and resolve over‑/under‑licensing issues

 Track software usage and recommend reclamation and optimization actions

 Support vendor audits by preparing data, evidence, and compliance reports

 Collaborate with Procurement and Finance to optimize software spend

 Configure and maintain SAM tools (e.g., ServiceNow SAM Pro), including normalization, reconciliation, and reporting

 Define and monitor SAM KPIs and dashboards

 Ensure alignment with ITAM, CMDB, and ITSM processes

 Document SAM processes, controls, and audit defense procedures

Skills & Experience

• 8+ years of overall experience with 3–5 years in Software Asset Management (HAM)

• Strong understanding of hardware asset lifecycle management

• Experience with asset management tools (e.g., ServiceNow or similar platforms)

• Advanced Microsoft Excel skills (pivot tables, lookups, reporting)

• Strong analytical and data reconciliation capabilities

• Familiarity with ITIL processes (Incident, Change, Problem Management)

• Excellent communication and stakeholder management skills

Preferred Qualifications

 Software Asset Management principles

 License metrics (user, device, processor, subscription, SaaS)

 SAM tools (ServiceNow SAM Pro preferred)

 Vendor licensing models (Microsoft, Adobe, Oracle, SAP, SaaS vendors)

 Data analysis and reporting

 ITIL / ITAM best practices

Key Success Factors

• Strong ownership and accountability for asset data accuracy

• High attention to detail and governance mindset

• Ability to drive hardware optimization and cost efficiency

• Proactive issue resolution and continuous improvement approach

• Strong collaboration and customer engagement skills

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here