Job Description

Responsibilities

• Lead and manage hybrid endpoint environments using SCCM (30%) and Intune (70%).
• Administer SCCM for application packaging, patching, task sequences, and OS deployment.
• Design and implement MDM strategies using Intune, Knox, and E-FOTA for Android and iOS devices.
• Configure and manage Intune compliance policies, configuration profiles, app protection policies, and conditional access.
• Troubleshoot device enrolment, policy application, and app deployment issues across platforms.
• Manage Samsung Knox and E-FOTA for firmware updates and device security.
• Support iOS and Android device lifecycle management, including provisioning, restrictions, and remote actions.
• Monitor and optimize device performance, compliance, and security posture.
• Collaborate with security teams to implement Microsoft Defender, Credential Guard, and Application Guard.
• Provide advanced support for Windows Autopilot, update rings, SCEP, PKCS, and WSUS.
• Work with Active Directory, Azure AD, and O365 licensing models.
• Develop and maintain PowerShell scripts for automation and reporting.
• Participate in global meetings, customer engagements, and technical workshops

Desired Skills and Qualifications

• 8+ years of IT experience with strong exposure to MDM, Intune, Knox, E-FOTA, iOS/Android, and SCCM (minimum 2–3 years).
• Expertise in Microsoft Endpoint Manager (Intune + SCCM).
• Experience with Samsung Knox Suite and E-FOTA for Android enterprise management.
• Strong understanding of iOS and Android enterprise features, app provisioning, and security.
• Familiarity with ticketing tools like SNOW, Remedy, or HPSM.
• Knowledge of Azure AD, Conditional Access, and O365 licensing.
• Proficiency in PowerShell scripting and automation.
• Solid grasp of networking concepts – DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6.
• Excellent communication and documentation skills.

Nice to Have Skills

• Experience with Microsoft Power Platform and Power BI.
• Exposure to Privileged Identity Management and Zero Trust architecture.
• Strong problem-solving and analytical skills.
• Ability to mentor junior engineers and lead technical initiatives.
• Experience in global enterprise environments with 24x7 support models.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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