Job Description

Responsibilities: Required to lead and support the development of a Privacy Impact Assessment (PIA) report, which evaluates whether new technologies, information systems or proposed programs and policies meet legal and privacy requirements, determines and guides risk mitigations, and addresses clients’ concerns. These requirements include ensuring program compliance with applicable privacy statutes (provincial, federal, or municipal) and private sector access and privacy legislation, as well as relevant regulations, program statutes, OPS policies, Management Board of Cabinet Directives, standards, guidelines and internationally established Fair Information Principles and industry best practices. Following several methodologies (PIA methodology, business analysis, risk analysis principles, information management lifecycle) to prepare in-depth report(s) tailored to the target audience (e.g., Privacy Impact Assessment Report, briefing notes for senior management) that analyses existing and proposed policies, programs and technical upgrades for gaps, risks and impacts on an individual’s personal information and privacy controls. Findings and recommendations for action are identified for business owners to consider and action. Provides consultative advice, guidance and approaches on laws, regulations, policies, standards, or procedures to clusters & ministries, management, personnel, or key groups. May involve work with other jurisdictions and the broader public sector. General Skills: Excellent knowledge of privacy and security concepts, trends, and issues. This includes an understanding of their impact on business processes, as well as ability to interpret, apply and communicate applicable principles and compliance requirements. Knowledge of, and experience in researching and applying relevant information privacy and access laws, regulations, jurisprudence (particularly as it relates to the Information and Privacy Commissioner of Ontario) and risk countermeasures and mitigation strategies Experience conducting privacy assessments involving personal information in a public sector context Knowledge of, and experience with mapping data flows and providing advice on privacy approaches, privacy enhancing best practices and potential mitigation strategies for consideration by business owners and clients. Knowledge and ability to interpret and apply Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) and its municipal equivalent the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Personal Health Information Protection Act (PHIPA) their respective regulations and related jurisprudence Familiarity with federal Personal Information Protection and Electronic Documents Act (PIPEDA) and US PATRIOT Act, plus any other laws and regulations as applicable Policy Knowledge Familiarity with OPS Privacy Impact Assessment Process and Tools released by the Ontario Ministry of Government Services; Familiarity with OPS Corporate Policy on Recordkeeping Access and Privacy Good understanding of related disciplines, such as IT security, IT system design, policy development (privacy or security), business and security architecture, encryption methods, legal processes, Freedom of Information administration, business analysis, risk management, project management. Operational Program and Business Design Skills Ability to lead, mange or support the development of a PIA either independently or as part of a team by consulting, negotiating and mediating across diverse subject matter expert groups (e.g., technical, business, legal, security, accessibility) within the organization to gather and coordinate inputs and feedbacks. Knowledge and ability to create and understand data flow diagrams and business process diagrams Ability to recognize the need for, and seek input from external experts as required Excellent communication skills with technical and business audiences and non-technical access and privacy experts Technology and Systems Knowledge Analytical skills to understand the current and future access and privacy implications of policies, decisions, business initiatives and industry trends Analytical skills to understand how data moves between systems and where personal information is exposed or stored Knowledge of Information Technology concepts and processes that impact the protection of personal information, including (but not limited to) Internet tools, system interfaces, encryption standards and methods, information security, information architecture and data flows. The work may span across legacy systems, digital and backend systems, web applications, cloud-based solutions and platforms, and third-party service provider integrations. Information and Records Management and Accessibility Knowledge Experience in developing risk assessment tools, methodologies, policies and procedures to effectively manage personal information Knowledge of policies, directives, standards, business rules, procedures and guidelines relating to records management including classification, retention and disposition of information Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Desirable Skills: Professional certification from a related discipline, such as IT security, architecture Experience providing education and training related to privacy Knowledge of, and experience with the policies and procedures of the Ontario government (e.g. business case development , project approvals and policy development) Requirements Experience and Skill Set Requirements: Must Haves: Experienced in privacy legislation including Freedom of Information and Protection of Privacy Act (FIPPA), Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) Experienced working with policy development teams; reviewing and comparing policies and legislation to make informed recommendations to ensure adequate privacy protections and considerations are addressed within policy/legislation. Experience with privacy risks and conducting PIAs and the unique security and privacy challenges associated with various platforms. Experience with privacy risks and conducting PIAs associated with integration between legacy systems, web applications, digital and cloud-based solutions to obtain, retrieve and synchronize information. Demonstrated strong communication and engagement skills with ability to lead teams in discovery sessions to elicit details of technical solutions, business processes and/or policies, strong writing skills to document findings, recommendation, etc. Nice to have: OPS experience Skill Set Requirements: Privacy Assessment Experience, Policy and Legislative Requirements: Experienced in privacy legislation including Freedom of Information and Protection of Privacy Act (FIPPA), Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) Experienced in conducting privacy assessments involving personal information, citing examples in resume. Experienced in leading and conducting privacy assessments with involving online and/or digital solutions. Lead and conducted assessments involving personal health information involving third party solutions (e.g. private sector or non-profit application solutions) and/or service integration providers. Experienced working with policy development teams; reviewing and comparing policies and legislation to make informed recommendations to ensure adequate privacy protections and considerations are addressed within policy/legislation. Technical understanding: Experience with privacy risks and conducting PIAs and the unique security and privacy challenges associated with various platforms. Demonstrated experience and familiarity with strong security, encryption and privacy protection approaches to digital solutions, including web based and backend integrations via API or similar approaches. Experience with privacy risks and conducting PIAs associated with integration between legacy systems, web applications, digital and cloud-based solutions to obtain, retrieve and synchronize information. Familiar with cloud-based technologies including the security and privacy considerations, limitations, and best practices for data protection. Experience, knowledge and understanding of privacy protection standards and best practices, business, information and security architecture principles and emerging technology related to the protection of privacy and personal information. Leadership and Communications: Demonstrated strong communication and engagement skills with ability to lead teams in discovery sessions to elicit details of technical solutions, business processes and/or policies, strong writing skills to document findings, recommendation, etc. Demonstrated ability to interpret both technical (e.g. architecture design documents, process flows, state transition diagrams, etc.) and non-technical documentation to trace how data and systems behave across different user scenarios, to conduct assessment of impacts and to develop mitigation strategies. Strong organizational and time management skills to manage multiple and concurrent requests in an agile and highly dynamic work environment setting. Strong presentation abilities to communicate findings, recommendations, etc. to senior management and executives to inform decision making; able to communicate complex problems/issues in simple terms. Digital Identity Frameworks and Standards: Experience in developing, applying and/or evaluating digital identity trust frameworks. OPS experience: Prior experience with leading and conducting multiple PIAs in OPS setting/ environment, including demonstrated knowledge and experience with OPS processes, existing templates and expectations to obtain approvals/sign off